KnowledgeBase v:1.1

FJ
by Filip Jaskólski1 view·Updated Jan 26, 2022
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  1. Hi, guys.
  2. My name is Cuba and I'm responsible for knowledge,
  3. base knowledge sharing and self service platform.
  4. Today, I would like to tell you about our plans for upcoming months.
  5. But before we start,
  6. I just wanted to say that I'm super glad that we finally have a team
  7. who can fully take care of this product and put it on the right track.
  8. But going back to our plans after we
  9. carefully checked our customer requests and our competitors,
  10. we decided that at the beginning will mostly focus on our product value.
  11. How we're going to do it.
  12. We divided this work in mine three areas.
  13. First area is improving content management in health centres,
  14. and we'll do it by articles and topic reordering.
  15. We want to let our customer decide what
  16. is the most important in their health centres,
  17. and they will be able to do it by ordering topics and articles.
  18. Second thing is extra content level.
  19. We know what our customers want to build more advanced
  20. health centres and have more flexibility in creating content.
  21. That's why we're going to take care of it. And the third part is help centre preview.
  22. So far,
  23. we didn't have this live preview while Customising Health Centre and it will be way
  24. easier to show value with this live preview of our changes on Health Centre.
  25. Second big area is connected with providing multi language articles.
  26. We know that our customers are operating in many countries and
  27. they need to provide articles and health centres in many languages.
  28. And that's why this is something I will take care of.
  29. And the third big area is creating many knowledge bases.
  30. We know that our customers need separate content
  31. for either day departments or their smaller businesses.
  32. That's why we are thinking about providing many knowledge bases under one licence.
  33. So, guys, these were briefly our plants for upcoming months.
  34. You can go deeper into them under this link.
  35. Thank you very much for your attention.
  36. If you have any questions,
  37. we are waiting for them on the curious session and or feel free to ask us directly.
  38. Thank you guys