Electronic Health Records Adoption Challenges

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by Ciarra pollard8 views·Updated Feb 13, 2022

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Ciarra Pollard Colorado State University Global HCM 570: Healthcare Information Systems Dr. Earl Greenia February 6th 2022

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  1. Hello this is Sierra Pollard and this is the electronic health records,
  2. adoption challenges assignment for um HCM 5 70 Healthcare information systems.
  3. Professor Dr L. Green media
  4. and this is with Colorado State University Global campus
  5. introduction.
  6. Electronic health records Also HR have changed the
  7. way health organizations document clinical encounters and findings.
  8. HR facilitates electronic capture and reporting of patient health history,
  9. problem list treatment and outcomes.
  10. It allows clinicians to document clinical findings,
  11. progress notes and other patient information.
  12. That quote is from our textbook Wagner Lee Glasser page 68.
  13. Um With the HR garden are the days that involved tedious handwritten notes
  14. into a paper chart that only one person could view at one time.
  15. And often this chart was misplaced or misread due to handwriting or copying issues.
  16. E. H. R. S. Have eased the clinical workflow through real time access to patients.
  17. Complete medical records including history diagnosis, medication
  18. imaging allergies,
  19. lab results and multidisciplinary team members documentation as
  20. with any change especially one involving technology.
  21. There are numerous barriers through reviewing literature commonly
  22. stated barriers to HR our cost of implementation,
  23. staff, resistance training or lack thereof
  24. data privacy concerns, lack of usability and incorruptibility
  25. moving on to the HR capabilities.
  26. So electronic health records are
  27. electronically capturing and storing patient data
  28. and again allowing clinicians providers to enter orders directly into it
  29. and supplies data and information to providers and patients upon request
  30. patient portals are secure websites where a
  31. patient can access their medical records,
  32. complete forms, online requests and schedule appointments,
  33. request medication refills, pay bills and communicate with their medical team.
  34. This has been a major
  35. update that is continuing to be updated in regards to how
  36. much patients can access their own personal electronic health record.
  37. In past it used to have to be through requests in 5-7 business days.
  38. Now they have most of this information at the tip of their fingertips.
  39. Mhm.
  40. Yeah.
  41. C. P. O. E.
  42. Or computerized provider order entry replaces the handwritten or verbal orders
  43. and prescriptions allowing clinicians to enter orders directly into the HR.
  44. Which then becomes immediately available for the nurse
  45. or pharmacist to dispense or enact the order.
  46. This also allows for prescriptions or durable medical equipment orders
  47. to be directly sent to a patient's preferred pharmacy CPO.
  48. He has built in safety nets that will alert clinicians
  49. of allergies or medication interactions that a patient may have
  50. that a clinician will then have to acknowledge or override
  51. the alerts them to change to a more suitable medication.
  52. Mhm.
  53. Lab and imaging is a major feature also in the electronic health care system.
  54. It shows real time results of imaging that's been done in the health
  55. system and will allow access to those at later dates as well.
  56. The same with labs,
  57. patients and their providers have immediate access to
  58. lab information once that is input into the system
  59. and with healthcare and labs rapidly changing
  60. and treatment plans based on those changes.
  61. This is critical as sometimes those phone calls about lab alerts are missed.
  62. Mhm.
  63. And also just the multi disciplinary teams ability to
  64. document and chart in the electronic health record.
  65. This would include nursing staff, basic bedside information, pharmacy,
  66. lab technicians, physical and occupational therapy, nutrition,
  67. case management and environmental services. All of these
  68. team members are able to document and see what is happening with the patient to
  69. get a real true big picture of the care that is needed and being provided,
  70. moving on to meaningful use and macro.
  71. So macro is the Medicare access in chip,
  72. which chip stands for Children's Health
  73. Insurance program reauthorization reauthorization Act.
  74. Macro aims at reforming healthcare delivery associated with health
  75. coverage that is paid for by the federal government.
  76. It specifically addresses how physicians are
  77. reimbursed for services provided to patients.
  78. There are currently over 300 quality measures that are broken into specific
  79. Specialty ones in regards to each other and advancing care information.
  80. There are five measures security risk analysis, e prescribing,
  81. providing patient access,
  82. sending summary of care, accessing summary of care.
  83. And these measures must be met to continue
  84. to receive reimbursement from Medicare and chip programs.
  85. Macro also takes into account the merit based incentive payment systems.
  86. Also MIPS,
  87. which requires doctors and healthcare organizations
  88. organizations to have and utilize up
  89. to date age are systems that meet MIPS quality reporting guidelines.
  90. So again, all those things that we previously discussed in the HR capabilities,
  91. specifically the e prescribing and the patient access to information are
  92. the major things that mackerel required with electronic health records.
  93. Legacy systems are the electronic health records that are either replaced
  94. or majorly updated but are still running in the background.
  95. As discussed, reviewing the Medicare access and chip reauthorization Act.
  96. Healthcare systems are required to update and
  97. replace as needed their health information system
  98. to meet the government requirements so they
  99. can continue to build and receive payment.
  100. The process of updating is lengthy and difficult.
  101. As the legacy systems were built for the hospital specific needs,
  102. automation is not involved in these legacy systems,
  103. but the new systems do support it.
  104. The costs associated with pulling data over to updated systems is high,
  105. but system administrators are hopeful that the new systems
  106. automation will decrease main power needs in the future,
  107. barriers to adoption for the electronic health records.
  108. Um The mandated requirement of updated and broadly used electronic
  109. health records face many barriers during implementation and adoption.
  110. While phrs are widely seen as positive,
  111. productive and enhancing healthcare tools,
  112. some users are resistant to the change.
  113. Main themes found in barriers to adoption.
  114. Our distrust in the system lack of autonomy, issues with usability,
  115. alert fatigue and training support,
  116. lack of autonomy was seen as a broad um lee
  117. stated one saying user state that they felt distrust with the
  118. use of this technology as they have been providing care
  119. and decision making without the use of the technology prior.
  120. Therefore the idea of the system directing orders,
  121. discredit them and their knowledge.
  122. So this would be in play when alerts are popping up asking do you want to do this?
  123. Issues with usability?
  124. That's probably the most cited one is that they were created for a wide user base.
  125. Therefore not being specific for actual clinicians needs extra work,
  126. unnecessary work and no transference to their work are valid concerns
  127. alert fatigue users are concerned about not only
  128. the distractions that continuing in cumulative click boxes,
  129. but also the constant pop ups regarding contraindications.
  130. These constant contraindications have users clicking
  131. ignore are okay and moving on,
  132. not reading the alert issue.
  133. And lastly training support training concerns were
  134. across all user professions and ages.
  135. While some groups may pick up on new technology faster,
  136. one size does not fit all training needs to be adapted to all needs of the users
  137. recommendations.
  138. So this is a multi tiered approach for recommendations.
  139. Key one would be addressing all the concerns that were really stated as um,
  140. the adoption barriers.
  141. So the lack of autonomy, the
  142. um usability alert fatigue in the training support.
  143. So
  144. identifying the key players who will be utilizing this technology
  145. and asking for their opinion and what they would like
  146. to see as long as that is meeting what the government
  147. mandated standard is and then letting them have a say
  148. in what they want to see with these adoptions and adaptations
  149. providing continuing support, not just when the rollout happens,
  150. but also having support that's accessible
  151. while
  152. users using it at any point in the use of the HR technology that are willing to work
  153. with people multiple times maybe with the reasoning understanding
  154. and also providing adaption as needed to it.
  155. And the clear reasoning as to why this new
  156. HR adoption implementation is occurring a lot of times.
  157. Clinicians are stated feeling that they are just being
  158. thrust upon extra workloads expected to learn this without the
  159. healthcare management system letting them know that this is being done because
  160. the government is requiring that this is what we have seen.
  161. These are the success stories. These are the positive outcomes of
  162. this type of update. These are the health and lives that are being saved.
  163. Also,
  164. the data tracking is a huge thing to and being able to show this
  165. is the data that we're doing and how we're going to improve stuff.
  166. Mhm.
  167. Two
  168. In conclusion,
  169. electronic health records will continue to be adapted and updated
  170. based on technology changes medical advances and government oversight.
  171. Oftentimes rollouts of these updates and changes are forced upon an
  172. already burdened health care system team
  173. without explanation or adequate training.
  174. Working with staff members to ensure they understand the reason and use of
  175. technology will assist in the adoption of HR use interrupted ability and usability
  176. and here are my references. Thank you so much