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DIGITAL HEALTH WORLD AT UPMC CHILDREN"S HOSPITAL OF PITTSBURGH
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Kanwal Nischal
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Updated Apr 13, 2020
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00:02 - 00:03
digital health.
00:03 - 00:06
Well, the UPM to Children's Hospital of Pittsburgh has been
00:06 - 00:07
around for some time.
00:09 - 00:10
What's happened with Cove?
00:10 - 00:14
It is that it's blown everything out of proportion and
00:14 - 00:19
forced us into accelerating that development that started back in
00:19 - 00:24
2008 and you can see over 5000 in patients, virtual
00:25 - 00:28
visits and 4000 outpatient ones.
00:31 - 00:35
Telly medicine is one part of the digital health program.
00:36 - 00:39
Digital health also includes Tell you, educate telly till the
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education telling surveillance digital APS on digital research, the evaluation
00:50 - 00:52
in the terms of the method of delivery and the
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patient court.
00:53 - 00:58
Specificity is important, and you'll see here that Theo, the
00:58 - 01:02
fact that you have a synchronous telly medicine was it
01:02 - 01:05
means that it may be arranged by clinic, as we
01:05 - 01:09
knew would arrange a face to face appointment on.
01:09 - 01:11
We're going to rely on Eastern ER visits for that,
01:12 - 01:16
or it may be 24 7 on demand by the
01:16 - 01:19
patient. Such is the anywhere care platform that we now
01:19 - 01:27
have the patient specificity, maybe outpatient impatient on the outpatient,
01:28 - 01:32
maybe referred in various ways, which we're going to discuss
01:33 - 01:33
and identify.
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So, as far as a synchronous visits are concerned this
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storm forward, you'll see that they're basically two main specialties.
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We need to identify which other specialties conduce you asynchronous
01:50 - 01:52
such as Terry radiology.
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Tell the ophthalmology and grow these, but we need to
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identify first which one's weaken I developed Now the patient
02:03 - 02:07
pre Kobe had to be seen in a, uh, chemical
02:07 - 02:10
site. And we did this at the tele meant Care
02:10 - 02:13
centers on the specialty care centers has shown here.
02:15 - 02:19
But during the code word crisis, and I believe Post
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Cove it, we're going to be able to continue to
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do encounters with the patient at home on Bill.
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For these pre covered, the average yearly life outpatient encounters
02:34 - 02:39
were reasonable, but they really now have dramatically improved in
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number. But with that improvement in number means that our
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systems on our operations in terms off making sure that
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the quality of what that patient gets have to be
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improved as well.
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So that's another area that we have to develop very
02:58 - 03:03
carefully with protocols and pathways for both providers on for
03:04 - 03:07
administrators. Sure that we know how to deliver that care
03:10 - 03:13
now. Our outpatient governments have been referred traditionally by other
03:13 - 03:15
providers or self referrals.
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But what we need to do is we need to
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now concentrate on our local schools are local universities.
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And also we need thio.
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Encourage the Center for Rare Disease therapy to start to
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see how they couldn't provide telly medicine evaluations prior to
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the patient getting here.
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So when they do get here, they have as full
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evaluation as brief a time as possible.
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Our average live in patient encounters really again.
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For with two specialties, you can see newborn medicine and
03:53 - 03:54
cardiac I.
03:54 - 03:54
C. U.
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And again, we really need to identify which other specialties
04:01 - 04:06
and divisions can improve and consider using telemedicine as an
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in patient encounter to the education eyes.
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Extremely important, it's important for parents, for patients and for
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health professionals.
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As far as parents are concerned.
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You know, the education starts with the geographical navigation of
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CHP in all its satellites.
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The per visit navigation, you know where to go then
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the the education about the disease and the intervention.
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Uh, that's, uh, available on duh.
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We mustn't forget that we have to develop a partnership
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with a search engine or a entity such as Web
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MD. Where key words that are searched would be answered
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by specialists.
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Children's now we don't want to make this onerous.
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So the suggestion is that we develop a repositories of
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all the talks power point or other than given on.
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We asked the presenters to when they do this, create
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three or four key words for those talks so that
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we over a period of a year, would develop at
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least 1000 presentations, each with keywords in the different specialties
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that would help us that integrate with a search engine
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or a specialist service like WebMD, Patient education really needs
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to come into the 21st century.
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You know, we need to be able to use social
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media such as a YouTube to educate our patients.
05:55 - 06:01
We also need to use instagram Twitter, tick talk to
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educate and spread the word about our virtual digital space.
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And I think it's important that we utilize for marketing
06:12 - 06:16
influences in on Twitter on Instagram.
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That would help get that word out, and that's an
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important component of marketing that we need to look at.
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It's important that professionals, you know, already have webinars.
06:31 - 06:34
We have presentations, but we also need to look at
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that area that we haven't developed, which is programs for
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clinical trials in a showing other centers want protocols to
06:42 - 06:43
use for clinical trials.
06:45 - 06:49
This is especially show in the gene therapy programs, where
06:49 - 06:52
we do a lot of gene therapies in your metabolic
06:52 - 06:55
diseases on dhe red neurological diseases.
06:56 - 07:01
And it's important that we capture industry partnerships for that
07:01 - 07:06
purpose so that we get another source of income to
07:06 - 07:09
the hospital and develop our presence in that space.
07:12 - 07:13
Teddy surveillance is important.
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We already do.
07:14 - 07:15
See, I see youse we do.
07:15 - 07:16
I see youse and we do em.
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I see years, but we need to develop the surveillance
07:20 - 07:24
at home, either using digital APS or using peripherals that
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could be used at home and consent us information again,
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an area that needs to be developed.
07:33 - 07:36
Digital maps are really important, and we need to encourage
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our clinicians on our researchers to develop digital lapse in
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house winning to register with the pre thesis oft where
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pre certification program with the FDA on dhe we need
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to identify for our patients, perhaps that we think would
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be reliable and robust to help us deliver remote care.
08:04 - 08:06
I think the final thing that needs to be developed
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is a proper research program for the digital platform we
08:11 - 08:12
need to utilize.
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For example, validated question is so that we can record
08:17 - 08:21
and measure patient related experience measures on patient related outcome
08:21 - 08:24
measures. There will be other things that we can develop
08:25 - 08:28
research on to do with the APP development app development
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on remote surveillance.
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But this is a basic thing that would be helpful
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right now.
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