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YP
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yashvanth putta
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Updated Dec 6, 2020
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00:05 - 00:06
Hello, everyone.
00:06 - 00:07
Hi. This is a fun photo.
00:08 - 00:11
Ah, well, today I'm going to talk about the Walmart
00:11 - 00:18
Visible creatures Crisis interaction.
00:19 - 00:21
The business operation is an uncertain environment.
00:22 - 00:23
Toe mitigate threats.
00:23 - 00:26
Business needs to develop a crisis management plan.
00:27 - 00:30
The crisis strategy allows toe for effective on dhe seamless
00:31 - 00:34
communication crisis plan can also ensure all stakeholders understand what
00:35 - 00:36
is expected from them.
00:41 - 00:45
One more visible disabled employees crisis Walmart has used graters
00:45 - 00:49
toe welcome clients to its the retail outlets the greater
00:49 - 00:52
is used by Walmart are drawn from the disabled community.
00:53 - 00:56
The company made changes among these employees, with some being
00:57 - 00:57
laid off.
00:58 - 01:01
The changes were attributed to the desire how customer hosts
01:02 - 01:06
instead off one time greeters one time readers.
01:07 - 01:10
So the proposed change drew criticism from the affected disabled
01:11 - 01:15
employees and this is contended off the disabled staff members
01:15 - 01:18
off Walmart Waas speak by members off the generic public
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Wal Mart Visible employees crisis the transform the transition The
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transition toe Customer hosts saw some greeters lose their job
01:32 - 01:34
which reported 80% off.
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Graters found job found found jobs in the new program
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and the employees who sought to not continue working for
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Walmart gods.
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Civil nous package on the action taken by Walmart were
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considered a contravention off its corporate objectives in the customer's
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perceived this as an afford took Wal Mart values and
01:56 - 02:03
railed around the graters cost emerging tools for crisis management
02:04 - 02:07
while in the crisis management needs to be reinforced by
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emerging tools and technology.
02:10 - 02:13
Tools for crisis management included sentiment analysis.
02:15 - 02:19
Will you analyst ICS on business impact metrics So in
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a video analyst analyst ICS can be useful in simulating
02:23 - 02:28
engagement. Business Impact metrics can help establish the impact off
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crisis on operations and sentiment.
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Analysis can help ensure response in customizing to reflect crisis.
02:37 - 02:40
The EU's off tools can improve the effectiveness off the
02:40 - 02:41
crisis management plan.
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Deeper crisis management.
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Warmer crisis can be managed using social media, mobile applications
02:54 - 02:57
and email, marketing and social media can help Walmart keep
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oppressed within customer feedback.
03:00 - 03:04
Mobile applications can be useful in collecting inside on mobile.
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APS can also allow for increased customer engagement, which increases
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the which increases the involvement off each and every customer.
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Virtually within the WALMART and the email marketing can allow
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Walmart to communicate crisis response.
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Besides, email can be useful in blustering Walmart presents to
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the customers.
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Seventh rates associated with US Crisis Management technology The technology
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solutions have one abilities.
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The data leakage might occur when using social media emails
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and mobile applications so they might leads to the pitching
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attacks and might compromise the social media on email solutions.
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What is this?
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Intelligence can compromise the integrity off mobile applications.
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Mormon management needs to understand these threats on dhe potential.
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These threats are potential impact.
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Besides, the management needs to develop a mitigation strategy.
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Cyber threats assisted with crisis management technology continued, and the
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formation office cybersecurity framework will help bolster the crisis response.
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Effective utilization of technology in a crisis is dependent on
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ability to safeguard the same.
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The adoption off anti virus and anti mile work can
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ensure effective mitigation off projects and malware, which gives you
04:40 - 04:44
gives the more security and more security toe the data
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for the Walmart and amendment off.
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Walmart needs to support the cyber sector.
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Measures recommended and the lack of support can derail the
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crisis management plan deployed within the enterprises.
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So when it comes to conclusion, the development off crisis
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plan allows for the identification off a team to lead
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exercise and the team needs to be assigned responsibilities.
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Toe handle the various emergencies that might arise.
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Walmart faced a crisis from the change off greeters job
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description on the emergency cause.
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Problems within the organization since customers became involved to address
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the crisis, Walmart needs to analyze sentiments from affected stakeholders.
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Also, technology can be useful in formulating a crisis response.
05:42 - 05:44
These are the references that he used to gather information.
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Thank you.
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