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by Timothy Brennan2 views·Updated Apr 16, 2021
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  1. So how is your little gift canvas?
  2. Just like your business there at lib's Grill?
  3. Well up until now, everybody that comes in is just
  4. an anonymous but very pleasant surprise.
  5. Just like your gift.
  6. So, I have a question for you on an average
  7. week. How many gifts come walking into Lib's grill?
  8. I mean, I know you guys do a great business.
  9. 1,500,000 covers.
  10. They come in unannounced and they leave unannounced wave.
  11. Goodbye. Right.
  12. Thank them for coming in.
  13. And what do we do?
  14. We hope right?
  15. We hope they come back.
  16. We hope that they remember to tell their friends about,
  17. you know how great the strawberry shortcake was, Right?
  18. But that's why virtually all of your customers are like
  19. your gift canvas.
  20. It's a nice little surprise.
  21. But you don't know anything about these gifts.
  22. But what's even more critical in your case is that
  23. you can't even officially thank these folks for coming in,
  24. right? He can't remind them to tell their friends are
  25. great. The strawberry shortcake was but most important of all,
  26. You can't invite them back in the event.
  27. That you don't see them for a while.
  28. That's how we lose a huge portion of our business,
  29. right? The problem is it's all one big hope fist.
  30. Now. Let's imagine a slightly different scenario.
  31. Let's say that the same four top comes in.
  32. Alright, again, they have the strawberry shortcake which they love.
  33. But this time, uh in addition to the strawberry shortcake,
  34. they have to stick with the asparagus right?
  35. So again, they have a fantastic time.
  36. They leave you wave goodbye.
  37. But this time while they're in professionally and politely you
  38. get their contact information and then shortly after they leave,
  39. they get a beautiful little thank you note directly from
  40. you and then they get a reminder to tell their
  41. friends about how great the strawberry shortcake and the state
  42. were here.
  43. It lives grill and you made it super easy.
  44. These nice folks now with a single click can send
  45. some of their friends a cool offer directly from you
  46. for and thank you for referring their friends and for
  47. coming into the store.
  48. You just set it and forget it.
  49. Simple, Easy and incredibly powerful.
  50. Those are the keys.
  51. Making things easy and making sure you consistently ask folks
  52. for referrals.
  53. So let's say that you guys did uh, you know,
  54. 900 covers last week.
  55. All right.
  56. Now, let's imagine that during that week you ask every
  57. single person for referrals, how much consistently asked, how much
  58. extra business might you have this week?
  59. Now let's push it out for a year from now.
  60. How much extra business might you do in that year?
  61. Okay. How about three years from now, if you are
  62. a month after month, year after year, consistently asking for
  63. and getting referrals.
  64. That's why I reached out.
  65. My name is Tim Brennan and I am with a
  66. company called Referee Riser And we do have just such
  67. a system to do all of these things automatically.
  68. I'd like to set up a brief demonstration to show
  69. you exactly how it works.
  70. Only takes about 20 minutes and we can do it
  71. all virtually.
  72. So please expect a call in the next couple of
  73. days and I hope to talk to you soon.
  74. Thanks again for watching and have a great day.