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MC
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MIRANDA COERS
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Updated Nov 24, 2021
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Chapters
00:00
BULLYING IN THE WORKPLACE: NURSING EDITION
00:26
What are some effects of workplace bullying?
00:34
1. Lack of therapeutic relationships 2. Lack of confidence 3. Decline in mental health
01:24
What are ways to rid workplace bullying between nurses?
01:33
Chapter 5
01:40
Prevent by: 1. being a role model
02:05
2. Mentoring and supporting new nurses
02:14
Chapter 8
02:48
3. Reflecting on the type of nurse you want to be
03:02
4. Taking steps to remain stress free to maintain a positive environment for peers
03:26
Chapter 11
03:33
1. By addressing conflict
03:47
2. Address what behaviours led to the conflict
04:00
3. Never assume
04:24
4. Have a discussion on the issues that may be causing the conflict
04:50
Chapter 16
05:16
https://www.cno.org/globalassets/docs/prac/47004_conflict_prev.pdf
Audio Transcript
Auto-generated
00:02 - 00:06
This is a short video and workplace bullying nursing edition,
00:06 - 00:09
we'll briefly touch on the impacts of bullying between nurses and
00:09 - 00:13
how to navigate and come up with strategies to decrease these impacts
00:13 - 00:15
and make us better nurses for the future.
00:16 - 00:18
The College of Nurses of Ontario as they are
00:18 - 00:22
wonderful examples of how to maintain a bully free environment
00:22 - 00:24
and how to handle these situations.
00:25 - 00:28
For those who haven't experienced bullying in the workplace,
00:28 - 00:30
you may be asking yourself what affects us,
00:30 - 00:33
the nurse experienced in relation to bullying.
00:36 - 00:37
I went to first touch on the
00:37 - 00:40
decrease of therapeutic relationships with their clients.
00:40 - 00:43
This is a crucial step in health promotion and when we come
00:43 - 00:46
to work with the negative mindset from being bullied in the past,
00:46 - 00:50
it puts our client at risk not improving as they need positivity,
00:51 - 00:53
secondly, is lack of confidence.
00:54 - 00:57
This stems from low self esteem, which could be acquired through bullying.
00:58 - 01:01
We're being bullied in the nursing professions can make someone question
01:01 - 01:05
their ability to be a good nurse and decreases the confidence.
01:06 - 01:10
Again, this is dangerous as we want to be confident in the care of providing,
01:10 - 01:12
and in the end it is the client who will suffer.
01:13 - 01:16
And thirdly, there could be a declining mental health.
01:17 - 01:18
This can include anxiety,
01:18 - 01:20
was going to work and could show symptoms such
01:20 - 01:24
as indigestion and nervousness when attending the toxic workplace.
01:27 - 01:28
So then we want to ask ourselves,
01:29 - 01:31
what are ways that we could diminish or red
01:31 - 01:33
bullying between nurses.
01:36 - 01:38
Well, we could do this a couple of ways.
01:38 - 01:40
The first is prevention.
01:48 - 01:50
The first point is being a role model,
01:51 - 01:54
being a role models. The first way we could prevent bullying,
01:54 - 01:57
which we were positive and confident in her nursing abilities.
01:57 - 02:00
Six could be uplifting to those who are struggling at work
02:01 - 02:05
and can change the way others negatively think when attending work.
02:10 - 02:14
Secondly, we could provide prevention by mentoring and supporting new nurses.
02:19 - 02:22
I'm sure we've all heard of the saying nurses eat their young.
02:23 - 02:25
This is a toxic way to be as this is
02:25 - 02:27
a part of the bully culture.
02:27 - 02:30
The quote needs to be changed to nurses support their young.
02:31 - 02:34
If you want to have a good working environment, nurses must act accordingly.
02:34 - 02:38
So our new nurses can mirror effective and safe styles of nursing
02:38 - 02:40
and properly manage conflict.
02:40 - 02:44
It is important to also treat these new nurses how you want to be treated,
02:44 - 02:47
especially when you first started out was everyone has to start somewhere.
02:52 - 02:56
Third, we could prevent by reflecting on the type of nurse you want to be,
02:56 - 02:59
We could do this by going home after a shift in seeing
02:59 - 03:01
what your strengths as the nurses or what you could improve on.
03:08 - 03:09
Additionally,
03:09 - 03:13
we can achieve prevention by taking steps to maintain a stress free environment.
03:14 - 03:16
If we are not taking care of ourselves,
03:16 - 03:19
we can expect a negative outcome when providing clients due to care
03:20 - 03:24
to maintain the therapeutic relationship. We must find ways to manage stress.
03:28 - 03:32
The second tool we can use for bullying has had to manage it
03:34 - 03:36
and we can do this by first
03:37 - 03:38
addressing conflict.
03:39 - 03:41
We don't want to avoid it as this could create
03:41 - 03:45
tension and affect your ability to provide effective nursing care.
03:45 - 03:47
This also ties in with the next point
03:47 - 03:50
of addressing what behaviors lead to the conflict.
03:52 - 03:52
By doing this,
03:52 - 03:56
we could focus on the behaviors in the first place and see where things went wrong,
03:56 - 04:00
rather than focusing merely on the coworker's behavior alone.
04:05 - 04:06
Third,
04:06 - 04:08
we do not ever want to assume
04:09 - 04:13
we often have misconceptions when going into a conflict situation,
04:13 - 04:14
which is natural,
04:14 - 04:16
but to manage the conflict going into the situation with
04:16 - 04:20
an open mind while validating feelings rather than dismissing them
04:21 - 04:23
is a great management measures for conflict of bullying.
04:28 - 04:29
Lastly,
04:29 - 04:33
this can then lead to a discussion of what caused a conflict in the first place,
04:33 - 04:35
we want to go through a chain of command.
04:35 - 04:40
Initially we should seek a discussion with a co worker to determine what went wrong
04:40 - 04:44
and with the conflict is regarding, and if it still doesn't get resolved,
04:44 - 04:47
it should be taken to someone who is unbiased,
04:47 - 04:49
potentially someone in a management setting.
04:55 - 04:59
This quote states if all nurses demonstrated empathy toward each other,
05:00 - 05:02
nurse bullying would cease to exist.
05:03 - 05:05
This quote is an important note to leave with.
05:05 - 05:09
We're always taught to be empathetic to our patients, no matter what?
05:10 - 05:12
If we could be empathetic to our patients,
05:12 - 05:15
why is it so difficult to be empathetic to our co workers as well.
05:20 - 05:24
You can find more information on the Sienna website listed below.
05:24 - 05:25
Thank you for listening.
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