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Explanation Nation Episode 3
AG
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Alexandra Grant
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Updated Aug 21, 2021
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00:00
Hello & Welcome
00:02
Explanation Nation
00:06
Alex Grant
00:09
Today we are going back in time
00:12
It is January 9th 2019
00:16
A few precious days before the pandemic
00:22
The epidemic has begun in China
00:27
Alex Grant is leading the meeting of the risk management team.
00:42
Let's plan! What if the pandemic comes to the United States.
00:50
What are our current procedures if a pandemic is to occur?
01:15
Inventory management!
01:54
hand sanitizer
02:00
surgerical supplies
02:16
face masks
02:19
Mask mandate. When?
02:57
Who is essential? Who can work from home?
03:38
How do we get the word to our patients and staff
03:48
signs
03:55
email
04:05
Ronda Burgundy
04:38
Telemedicine options
05:30
When we return tomorrow!
06:11
returning to year
06:16
That was risk management in action
06:37
Thank you for tuning in to Explanation Nation
Audio Transcript
Auto-generated
00:00 - 00:03
Hello and welcome back to explanation.
00:04 - 00:04
Nation again.
00:05 - 00:06
Missing something music But that's okay.
00:07 - 00:10
Um My name is Alex Grant and today we're going
00:11 - 00:11
back in time.
00:12 - 00:19
Pre covid it is January nine 2019 and these are
00:19 - 00:21
just a few precious days before the pandemic has officially
00:22 - 00:23
entered in the United States.
00:24 - 00:26
The pandemic began in china's most of us know.
00:27 - 00:31
Um And we're actually tuning in where Alex Grant is
00:31 - 00:35
leading the meeting of um the risk management team discussing
00:36 - 00:41
the what if questions um leading up to the pandemic
00:42 - 00:42
as it is being monitored.
00:44 - 00:47
Okay so let's plan if the pandemic comes to United
00:48 - 00:52
States, whether we as the hospital going to provide, I
00:52 - 00:56
want to I want a task force to complete um
00:58 - 01:00
an evaluation of the processes that we've been doing and
01:01 - 01:03
then see if we can limit the amount of hand
01:03 - 01:04
to hand contact.
01:04 - 01:07
So Roger's team will be able to do that and
01:07 - 01:10
you guys will go through each process each department and
01:11 - 01:14
conduct an evaluation to see how we can reduce person
01:15 - 01:18
to person contact before the pandemic comes to us inventory
01:19 - 01:23
management. This is a this is a call out to
01:23 - 01:23
all department managers.
01:24 - 01:27
I want you to review your inventory now and I
01:27 - 01:28
would like for you to adjust.
01:29 - 01:31
Um We are going to go ahead and double the
01:32 - 01:35
inventory budget for the rest of this month and we
01:35 - 01:39
are going to conduct routine searches um to make sure
01:39 - 01:41
that we absolutely have everything that we need as a
01:42 - 01:45
pandemic. If it if it is going to happen we're
01:45 - 01:49
going to have to prepare and so your inventory budget
01:49 - 01:49
has doubled.
01:50 - 01:52
So department managers, I would like for you to task
01:52 - 01:52
some with that.
01:53 - 01:54
I would like a report on my desk on monday
01:54 - 01:57
week. Take a look at that things I want you
01:57 - 01:59
to worry about for your inventory is your hand sanitizer
02:00 - 02:02
stations. I would also like for you to look at
02:02 - 02:03
your surgical supplies.
02:03 - 02:06
If you're part of a surgical team, make sure that
02:06 - 02:10
any anything from scrubs, extra scrubs to uh surgical hand
02:11 - 02:13
gloves and the stuff that we use and want to
02:13 - 02:16
make sure that those things are calculated and that we
02:16 - 02:16
are okay with that.
02:16 - 02:18
And I also like for you guys to double up
02:18 - 02:19
on your face masks.
02:19 - 02:23
Speaking of face masks for the risk management team, I
02:24 - 02:26
would like to assess when we need to start mass
02:26 - 02:29
mandating and when I'm hoping that we can do it
02:29 - 02:29
as soon as possible.
02:30 - 02:32
And we're also, I would like for that to require
02:33 - 02:35
um patients as well.
02:35 - 02:37
So if we need to we need to actually triple
02:38 - 02:39
R masks as well.
02:39 - 02:41
I would also like to change them out.
02:41 - 02:44
Um Every time you take, take it off to eat,
02:45 - 02:47
throw it away, grab a new one after lunch.
02:48 - 02:50
And then if you um and then when you leave,
02:50 - 02:52
throw it away and then grab a new one for
02:52 - 02:53
your drive home.
02:53 - 02:55
So you're not taking any germs that are on the
02:55 - 02:57
mask with you going to and from places.
02:59 - 03:02
Um then um I like becca your team, you guys
03:02 - 03:03
need to figure out who is essential.
03:04 - 03:06
I want you to review processes and see if we
03:06 - 03:07
can do them at home.
03:07 - 03:10
Um for instance, um the risk management team can meet
03:10 - 03:14
online um and we can converse through teams, Microsoft teams,
03:14 - 03:17
but other than that I would like to organize who
03:17 - 03:19
can work from home, who has to stay in the
03:19 - 03:22
building, who is essential to the processes of the building?
03:23 - 03:24
I want that to be determined.
03:25 - 03:26
Um So I'd like for you to go through and
03:26 - 03:29
figure out who can stay or who has to stay
03:29 - 03:31
and then who can actually work from home and if
03:32 - 03:34
so what do we need to provide them to make
03:34 - 03:36
sure that they can also work from home comfortably and
03:36 - 03:38
able to do their job without having to purchase new
03:38 - 03:39
products. Okay.
03:40 - 03:43
Uh next I would like to have some ideas on
03:44 - 03:45
how we can get the word out to our patients
03:46 - 03:48
and staff um lisa what are your plans for that?
03:49 - 03:51
Um I know that you said you wanted signs on
03:51 - 03:51
the doors.
03:51 - 03:52
That's a very good idea.
03:52 - 03:54
Um but then we also need to figure out how
03:54 - 03:56
to talk to our staff, which I would recommend an
03:56 - 04:01
email and several dashboards, important attention announcements sent out through
04:02 - 04:05
the Communications that we have through our website and then
04:05 - 04:08
also I want pr to go through and I would
04:08 - 04:11
like for you to introduce our risk management and how
04:12 - 04:13
we are going to conduct ourselves through the pandemic.
04:14 - 04:17
I know Rhonda Burgundy on Channel four, she's really good.
04:17 - 04:20
We should definitely reach out to her and make sure
04:20 - 04:23
that she can report what are new updates are and
04:23 - 04:27
mandates are as the pandemic um ensues so that our
04:27 - 04:29
patients know when they need to come to the hospital
04:29 - 04:33
where to drive for testing and such like that.
04:33 - 04:35
So I need our pr team lisa you're going to
04:35 - 04:35
be in charge of that.
04:36 - 04:37
And I would like for you to go through and
04:37 - 04:41
figure out what we can do next uh telemedicine options.
04:41 - 04:43
Okay. So I would like each and every one of
04:43 - 04:47
you to actually research a certain telemedicine option um that
04:47 - 04:49
can go through That can definitely help our doctors and
04:50 - 04:53
physicians to remain virtual as much as possible because they
04:54 - 04:54
are the ones saving lives.
04:55 - 04:56
We need to protect them.
04:56 - 04:59
There are major assets along with our nurses and nursing
05:00 - 05:02
staff. But in order to reduce the amount of patients
05:02 - 05:08
that are doctors see physically will definitely help keeping our
05:10 - 05:12
our staff from retrieving the vaccine.
05:12 - 05:15
So let's just make sure that we come up with
05:15 - 05:16
some telemedicine options.
05:17 - 05:19
So each one of you will research that and we
05:19 - 05:22
can conduct experiments or do a pros and cons list.
05:23 - 05:24
I would like for all of those to be done
05:24 - 05:25
by the end of the week.
05:25 - 05:27
So if you have an idea of which telemedicine options
05:27 - 05:30
were best for especially our team, let's work on that
05:30 - 05:30
as well.
05:32 - 05:34
And then once you said so we I gave out
05:35 - 05:37
several tasks that we need to work on.
05:37 - 05:40
So roger lisa Becca, your team needs to have those
05:40 - 05:41
tasks completed.
05:41 - 05:45
Also shout out to the department managers, you guys will
05:45 - 05:48
have to have an inventory countless if we can get
05:48 - 05:51
that before the end of the week friday, we will
05:51 - 05:53
be in great shape to figure out what we need
05:53 - 05:56
to purchase for inventory, what we'll end up having for
05:57 - 06:01
communication and then how we will continue servicing our patients
06:01 - 06:05
with face masks and mandates and then um the security,
06:05 - 06:07
what type of security we need for our team and
06:08 - 06:10
what what other things do we need for our team
06:10 - 06:12
um and thank you so much for attending the meeting.
06:13 - 06:17
Now. We are returning back to 2021 and welcome back
06:18 - 06:20
to explanation and uh explanation nation.
06:21 - 06:24
Uh that was risk management in action, pretending that we
06:24 - 06:28
were part of a risk management um task force um
06:29 - 06:33
conducting a meeting about Covid and what that could lead
06:33 - 06:36
to and like producing results during a pandemic.
06:37 - 06:38
And thank you for tuning in.
06:39 - 06:41
That was explanation nation, you guys have a great night
06:41 - 06:42
and thanks for tuning in
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