Student Support Services

Good evening classmates and dr Elmore.

I am doing my analysis of a student support

services program on Southern University of New Orleans.

I chose this institution for two reasons.

The first reason being I am currently working at an elementary slash middle school.

So our student support services are

vastly different from those that will be offered to either adult

learners or students at a four year or two year institution.

And then secondly,

because I actually attended Southern University and

then in college in baton rouge.

So doing the

analysis of the one here in New Orleans just

seemed like it was the perfect thing to do.

So to begin, I actually interviewed mrs linda de Frederick

Who is the current director of student support services.

Also trio at Southern University of New Orleans,

she has been the director since 2008

just to give a brief

background.

Student support services are an essential component of the learning provision.

Students retention,

success and satisfaction are the main objectives for student support services

and institutions should develop policies and

strategies for their design and provision

in order to properly

offer student support services

at Southern University

of New Orleans. Their trio programs include

a total of four programs,

although trio includes seven programs that are targeted to serve and

assist low income individuals first gen

college students and individuals with disabilities

throughout their academic pipeline,

basically starting all the way from middle school all

the way until their post macular art programs,

the ones offered at.

So you know,

our upper bound upper bound math and science educational talent

search program and of course the student services um that

stem from student support services.

So let's talk about upper bound first.

So the upper bound program is an

academic preparatory program for high school students.

The goals and objectives center on providing high school

students with the skills necessary to successfully complete high school

and enroll in some form of a graduate program that's postsecondary.

Um I actually attended upper bound when I was in high school,

but I actually did the upper bound math and science,

which we'll get to that one next and I feel as though it was a great segue for me too,

get a better understanding of

the inner workings of

how I should prepare myself for college.

Honestly, had I not participated in upper bound,

I think my experiences in college would

have been slightly different because I think

I would have gone into it not really prepared just like how I was

because I did participate in upward bottom

more information about UNOS upper ground program.

It has actually been in existence since 1972.

The main office is actually located at the one that's by the lake,

which is their main campus basically.

Um, it's the one that's close to the lakefront arena, if anyone is familiar

with the actual campus and also provided a picture of the last class that

participated in the upper bound that was provided to me by Mrs fredricks.

So next we'll get into the upper bio math and science,

which I mentioned previously is the one that I

actually attended whenever I was um in high school.

And as you can see I did list their director, her name is Doctor Davis.

I did not have an opportunity to meet her

as I did with mrs fredricks

but I was given quite a bit of information about her.

I was giving her contact information so that way I

can follow up with her because my son is actually

about to go to high school next year and I

would love for him to also be able to participate

in upper bound.

But as you can see the mission for upper bound math and science is to

provide knowledge and skills in the sciences

to enhance full secondary completion in stem.

I can remember

being in this program

and doing things that we didn't even do. Once I got to college for example,

I literally put a motherboard together

to make a phone.

Like that was the most amazing thing that I had ever done.

Um

and to this day I still have that phone because that was actually what

made me decide I wanted to study electrical engineering once I got to college.

So I know that these programs are designed to encourage students

to participate in stem.

So

again, having programs like this is very vital

to the success of not only high school students but students who look to

progress.

So just more about the program that's actually at sea, you know

they are federally federally funded through the U. S.

Department of education to offer services to students at the Target high school.

And in Arlene's Target areas when I talked to mrs fredricks,

their target high schools were the ones that actually near the campus.

So that would be most of the high schools that it's considered to be injun silly

and in New Orleans east and to name a few of them,

it was Kennedy um that's john f Kennedy.

Um

if I recall correctly I remember hearing a Brisson high school,

I remember hearing

which is actually a private school but they still branch out to those

kids as well because they're back there in net that same community.

Also there was um the young ladies that are at Cabrini

high also Mount Carmel Academy so they definitely have multiple outlets.

It's not just for

certain kids,

they try to make sure that they're breaking out to as many kids as

possible because again being that this is the upper bound math and science program

they are offering to help with these students

to complete high school and then also to

get into some type of program for them to go on to receive their bachelor's degree.

So the one service that I actually

took a liking to was the educational talent search program which is called R.

Short for um

E. T. S. P.

It's also a federally funded

project or program that's housed on

campus

And it offers services to students that's at Target High Schools.

And for this one it really is only for the students that's at 35 and at John F. Kennedy.

Um because these students, they feel are students who may need more attention.

And when I say more attention, I mean

we've all had experiences with students that we knew had the potential to do better.

But because of the environments that they are in,

sometimes they may not do as well. That's why these two high schools are targeted.

Although there are definitely students there that excel.

Unfortunately some students end up getting caught in their environment and

they do not do as well as they should be.

So this particular program actually

has an opportunity to take them in and assist them.

So the mission for this particular program is to

provide information and inspiration for future self reliance.

I absolutely love that because there are quite a few young men that currently at

the middle school elementary school that I'm teaching at

and I can see where they would need inspiration to

be able to make it through high school because

they're actually struggling to even get through middle school.

So this program would be ideal for them.

Um and

from what I can recall.

Unfortunately

john f Kennedy is considered to be the school that no one wants to go to

because that's where all of the quote unquote

reject students go. I hate that I even used those words.

But unfortunately that is the nature

Of that school.

So again that's why that school is being targeted and

35 is targeted because it's literally up the street.

It's it's right up the street from

35. So although excuse me from John F. Kennedy. So although

some kids may have a better

Experience by going to 35,

they're still in that same environment with the students who are going to John F.

Kennedy.

So for a student to be eligible to participate in this program,

they must be between the age of 11 and 27 years old.

So again that would be able to accommodate any of these students who started out

in school, middle school or high school and dropped out

and had not received their high school diploma

or high school equivalency or their G.

E. D. They would be able to participate.

They would need to reside in the actual

target parish and the target parishes Arlene.

So as long as they reside somewhere in New Orleans, they would be fine

and have a family income which satisfies the established low income level.

They would also need to be considered first generation students,

meaning neither one of their parents holds a four year degree.

Unfortunately

a lot of the kids who end up at

John F. Kennedy or McDonald 35 Fall into this criteria.

So it's actually promising that they have a program

such as this to be able to accommodate them.

So just to reiterate some of the services that E. T. S. P. Includes

they offer tutoring, career guidance,

academic counseling counseling and personal development assistance in

gaining admission to a post secondary educational program.

They help with financial aid. They help with students going on educational trips i.

E.

Visiting colleges.

If they would like to go to a school outside of

you know ultimately of course um with the

director and the assistant director listed here,

they would want the kids after they're finished with this program to attend.

So you know, but

the likelihood that some of them do not because they just want to be able to get away,

they do provide an opportunity to get these these kids at

least out of the city one time for an educational trip.

So lastly the one that

brought me to even look at,

you know to begin with is the student support services program

and their student support services program is actually through trio.

It is designed to increase academic performance

retention and graduation rates among eligible eligible.

Excuse me, college students.

Um The students are selected for the program based on certain federal

guidelines regarding income parents educational background

and the students need for academic support

at

you know they are currently

funding

300 students through this program

to be able to assist them.

And so that brings me to my observations after

I had an opportunity to interview mrs fredericks.

So the one thing that I absolutely loved was

their cohesive structure amongst their faculty staff and administration.

Um it's funny that we just did this assignment about disabilities

in class and I read one of my peers posts,

Leslie and she may mention about a universal learning design,

that's exactly what they have in place for their students.

Each faculty member, each staff member,

members of the administration have had to go through this training for

the Universal learning design and I thought that that was amazing. Um

the effectiveness in their programs and their services offer, they maintain

a steady flow, which is

great for the students because

it keeps everything consistent.

The only question that I did have for Miss Frederick fredricks, excuse me,

was investigating more opportunities to be able to offer to students,

although I am very aware that they are federally funded.

I was just curious to know if there were additional funds that they would be

able to get their hands on to be able to open up two additional students.

Thank you so much for listening to my presentation.

I look forward to hearing from each one of you,

especially you dr Elmore have a good night

Student Support Services

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