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Computer Mediated Communication

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Jessica Donchess

on 6 April 2014

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Transcript of Computer Mediated Communication

Use of Media 2013-2014
When communicating through social media, our messages tend to be more personal and open, and we tend to trust the person on the other end more (Keller, 2013).
Far-Reaching Effects:
Nicholas David Bowman, (PhD, assistant professor of communication studies in the Eberly College of Arts and Sciences at West Virginia University), claims that having a bad relationship online would likely be the same as having a bad relationship in real life, in that the actions that were triggered would be the same in either scenario, (Keller, 2013)
Information Overload!
Bowman explained that...
We are receiving more and more information than ever before and that there is a need to process and maybe even respond to it all.
More teens are leaving Facebook claiming the overload of information is too much to handle (Keller, 2013)
Email is still the most popular form of media communication
188 billion emails sent per day!
3x as many email accounts as there are Twitter & Facebook combined
70% of people use there smart phones to text
79% to check their email
4.1 billion texts sent per day
Asynchronous communication refers to an exchange of information that does not occur in real time. It is two-way communication that allows participants to respond at their convenience on their own schedule.
discussion boards
Facebook (sometimes) (Bennett, 2014)
Synchronous communication is two-way communication that occurs when participants are present together on the Internet at the same time.
chat groups
Facebook (sometimes)
(Jones, 2013)
"When someone 'friends you' on Facebook, it doesn’t automatically mean that you now have the closeness and intimacy that you have with some offline friends" (Jones, 2013)
Disadvantages of CMC and friendship:
Lack of real human contact!
A 2010 study with 99 undergraduates led by Holly Schiffrin, PhD, a psychology professor at the University of Mary Washington, found that those who spent more time on the Internet reported decreased well-being. Most of the students also reported that the Internet was less useful than face-to-face communication for building relationships and increasing emotional closeness with others (Novotney, 2012).
Computer mediated communication is less personable!
absence of regulating feedback and non-verbal cues
more effort to get your point across.
CMC can cause a reduction in activity
The person we are communicating with may be exactly how they are portraying themselves
Can make wiser friend decisions:
CMC allows friends to view each other's online profiles, and public information.
Communication is permanent
The advantages of CMC and friendship:
CMC bridges geographical barriers:
According to Floyd (2013), "one of the most common life changes that can end a friendship is physical separation" (p.317).
CMC helps friends maintain, or start new relationships where distance may ordinarily hinder communication.
Examples would be online dating, and "finding" friends from our past.
Can have anonymity:
Social Status or grouping may be difficult to determine in CMC
a lack of inhibition can facilitate self-expression
A sense of community:
CMC allows friends to communicate in groups, and all at once.
People may create a
dormant network,
or "a network of people with whom users may not feel obligated to explicitly interact but may find comfort in knowing the connections exist" (Jones, 2013).
According to (Igbaria, 1999; Wellman & Gulia, 1999), "The structure of the Internet makes it easier to find others in similar situations and meet with them than it is in real life"
Computer Mediated Communication (CMC) can be either synchronous or asynchronous
Computer Mediated Communication is defined as any communication that occurs through the use of two or more electronic devices
How does Social Media affect Communication?
CMC completely changed the way we conceptualize the word "friend"
According to Paul Booth,
(PhD, and assistant professor at the College of Communication at DePaul University, Chicago)
"Studies have shown that although the style of communication has changed, in that we are not meeting face-to-face as often, people are becoming more social and interactive with others, (Keller, 2013)"
Social media tends to be a weak tie in that that people don’t feel as personally connected at the other end of our communication as they do when they are face-to-face, (keller, 2013).
Emoticons ;) :-) :-\
often soften speech acts such as requests, corrections, rejections and complaints (Skovholt, 2014)
How do we adapt to an ever changing digital world?
According to
The Journal of Computer-Mediated Communication
(2014), people are now using emoticons :-) not to express emotion, but rather to provide information about how an utterance is supposed to be interpreted (Skovholt, 2014)
Computer Mediated Communication
Created By:
Jamie Anderson
Jessica Donchess
Angelina Harris
Ashley Mooney
Michael Powell
(Ali, 2012)
(Ali, 2012)
(Bennett, 2013, mediabistro.com)
(Bennett, 2013, mediabistro.com)
(Bennett, 2013, mediabistro.com)
(Bennett, 2013, mediabistro.com)
Ridings, 2006)
(Ridings, 2006)
(Bennett, 2013, mediabistro.com)
(Eastman, 2013)
(Eastman, 2013)
Full transcript