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P2: Explain the principles of effective communication
Transcript of P2: Explain the principles of effective communication
Written communication skills
Written communication is essentially different form other form of communication. It requires special skills in the construction of the message meaning the handwriting or typing and also it requires good comprehension of vocabulary and grammar of English
Examples of written communication skills:
The structure of something is the way it is presented. There can be many ways of structure such as a letter or essay. For example the way a essay is presented will be different depending on the heart of the essay, also what is needed to be said in the peculiar essay. If the essay was supposed to be a story you would lay it out
completely different from a letter
Proofreading is reading over your work to correct any mistake made after you finished. Your is not actually finished if it has not be proofread. This will help you to correct and check the text for
mistakes. For example, if a student has just finished a piece of work for her Ict coursework, he/she should proofread to check for mistake, this will improve the piece and making it more readable and technically correct..
Note taking is reading or listening to someone and copy key points that are factually relevant to what a person is trying to learn or achieve. An example of this is when 6 form student is reading through a book that is relevant to he or she subject they must take notes of what they are reading and learn what the reading and explain it they own way.
General Communication skills
The meaning of general communication skills is that there must be an audience present for your message to be publicize to. Whoever that audience is will give you an general Idea of what type of language you must use and also by the way you place your words together and how you will distribute the message that your trying to present
General communication includes:
Cultural difference Cultural differences are between you and your audience and within that practically audience, that need to be
addressed. Whereas some words and signs are acceptable in that one language and culture but may be hard to understand and be offensive to others so it best to choose different vocabulary and gestures for one that you would normally use. Examples of this is shaking your head in a horizontal direction in most countries would mean no but meanwhile in India it would mean yes.
Engaging the audience
Engaging the audience is the maintaining of the levels of your audience and how they are reading the report that you have written or listening to a presentation. In a face to face situation the uses of multimedia to attract and interest the audience and keep eyes contact with them so they don’t wandering to their surroundings. For example you could have to show a presentation slides, playing music or holding an objects that will emphasize the point of the presentation.
Accuracy is having adapted to the content and style of your
communication to meet to expectations of your target audience, after all of this you should focus on the actual message that you are trying to show. This will win the hearts of the audience, you might be charmed to stretch the truth a little. For example if I give you inaccuracy information this will show that you are not reliable as you gave the wrong information.
Interpersonal skills means that two or more people must be involved , where one person will express a message through word (either spoken or written) or body or facial expressions. The other e person will use his or hers senses to get the aspect of the actual message.
Examples of interpersonal skills include:
In methods for communicating e.g. verbal exchanges, signing, lip reading, there are a number of ways that we physically communicate. One of most common is verbal exchange which is talking to each other, this works very for individuals who have great hearing abilities. Signing is another one of the methods of communicating with people who have hearing difficulties. Also lip reading is a common technique for those for hearing difficulty. For example if you have to do a presentation you would either use slides to present it or speak it .
This is communication that doesn’t just happen while you are talking there are other ways to communicate in many different ways other people talk. E.g. paying attention and reacting to what the other person is saying for example nodding and frowning. Once the other person has finished speaking, they may signal that your were expected to respond, they will either end with a question e.g. do you agree. Also the body language it shows you that it will be your turn to contribute to the conversation.
Speed of response
This is the way you respond to questions that you may be asked, you should be able to tell your answer or opinion without having to think long about what you are going to say. For example if you are asked a question you will need to quick and sharp response to show that you that you are enthusiastic and interested but a slow response will show that you either just don't care or could be asked Also it could show that’ you have misunderstood the question and taking longer to respond than you were actually expected too