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Transcript of Emotional Intelligence
How do you feel today?
I'm here to tell you about Emotional Intelligence (EQ) and how it's relevant to your
GLOW experience. Ready?
the ability to
emotions (in yourself and the others)
these emotions and the
resulting from them
be able to
the emotions and reactions occurring in yourself and the others
I know you are
what EQ is...
This training will:
Show you a great 30-min training by Dr. Mitchel Adler on how to
Give you a few short and exciting tasks and inspire a
with your mentor!
Show you how
this is to GLOW
Give you tips on how to
different personalities and situations at the Academy
Talk about the importance of
at the Academy
This is totally
by Dr. Adler and you'll become an
! Make sure you take your time to
all he is talking about. Pause and
if needed! Also, do the
he encourages you to - we will need them later.
When watching, please pause and write down:
What are the 5 things
that make you glad/mad/sad/scared immediately?
What happens with your
every time you feel glad/mad/sad/scared? What
do you take then?
Do you sweat, shiver, can't help but smile? Can people see/feel this?
things that you do to take
of your emotions
How do you relax after a stressful day? What do you do when you are very happy, but need to keep calm and keep working?
statement as a leader (GLOW staff).
What is your goal as a GLOW staff member and how you work for it? Write
1 sentence only :)
Go to the
He explained it pretty well, right! Now your task is to think about how all this relates to your experience in
- past, present, and future.
In your next talk with your
in June you can discuss:
Your triggers and reactions, as well as ways to
your emotions. Ask them what do they do to
What are the most
situations they have dealt with and how did they manage? What would
if in their shoes?
situations that will make you glad/mad/sad/scared? Discuss their resolutions with your mentor.
are extremely important
when dealing with emotionally charged situations and the campers in general. Here's some
How to show your
towards the campers and other staff members
How to resolve
information and what could be shared
You will hear and see a lot from the campers...
their personal problems
their team/room-mate issues
their fears and desires
their opinion of GLOW
their opinion of you...
And you should share all important information with
Sustainability Team (ST)
because they will:
analyse the problem
give you advice
be prepared to react in case things get serious
Share this information with others
It is private and sharing it might affect the girls and ruin their trust in GLOW
Comment on it in the presence of other campers
Start resolving major issues without consulting ST
You might not be aware of the full situation and possible solutions
We all have
, it helps us take decisions fast in a new environment.
However, they are based on our
immediate knowledge about someone.
Our role as staff at the Academy is to
the girls achieve their
. Thus, we should challenge any prejudice we have, stay
As Dr. Adler says, if someone's behaviour makes you mad, ask yourself what it is
or your current situation that
this emotion. Then, you will have more
to deal with the issue and
the girl do her
So you now know...
How you feel and how your body reacts to that
That others could feel and react in a very different way
How to manage your emotions and reactions
How to manage the information you have access to at GLOW
How to tackle complicated GLOW situations
So, what would you do to deal with a..
be a mediator
show it right
What happens in the Staff Room
stays in there.
How would you react in the GLOW
discussed and what advice would your mentors give you?