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Workplace Diversity

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Ashley Nichols

on 30 January 2014

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Transcript of Workplace Diversity

Our Program
Why an Instructional Plan?
How it fits with our program
Workplace Diversity
Workplace diversity came to the forefront in the 1960s when inequalities were recognized based on race, gender, religion among other features that make people different. Since that time, employers have begun to see the value in having a diverse workforce, including greater access and understanding of the global marketplace, innovative solutions to problems and the creation of inclusive environments.

Unfortunately many people still feel uncomfortable around people of different backgrounds, and often times carry stereotypes that they have picked up throughout life.

The goal of our program is to increase awareness about diversity, and educate employees to be open to different approaches, perspectives and opinions. Due to the broad nature of workplace diversity our program will specifically look at cultural diversity, although it does briefly touch on other aspects such as gender and disabilities.
For our program we have chosen to have a day long workshop that focuses on many key features of workplace diversity, as well as more in depth information regarding cultural diversity. This includes:

What is workplace diversity?
What diversity looks like in your workplace
Canadian workplace demographics
Advantages of a diverse workplace
What is culture and multiculturalism?
Intercultural intelligence and competency

Please feel free to view our lesson plan here -->
It will also be attached as a PDF for your
convenience! Double click on each page to zoom in
and use the arrows to zoom back out.

Program Features
Our program includes a variety of activities to facilitate learning and actively engage the participants.

PowerPoint presentation
A presentation will provide visual cues and include important points of note for participants to follow along with. (Attached for your viewing pleasure on blackboard.)
Three videos are included to provide context and reinforce learning throughout the day.
To check out an example click over there -->
Group discussion/brainstorming
Discussion in small and large groups is used to gain active participation and begin to generation of ideas.
Action Planning
Participants will leave the workshop with 2-3 action items to implement in their workplace
Diversity in the Workplace Agenda:

Welcome and Introductions
What is diversity?
Diversity in the Workplace
Canadian Demographics
Characteristics of a Diversity Culture
Coffee Break
Intercultural Intelligence
East Meets West
Workplace diversity
Coffee Break
What’s next?
Wrapping it up

References cont.

Immigration Canada (2012). The Canadian labour shortage ahead. Retrieved from http://nexuscanada.blogspot.ca/2012/05/canadian-labour-shortage-ahead.html

National Integration Working Group for Workplaces. (2011). Workplace Diversity Video Retrieved from http://www.youtube.com/watch?v=tKJ3kLtK4MI
Patrick, H. A, & Kumar, V.R. (2012). Managing Workplace Diversity. SAGE Open. Doi: 10.1177/2158244012444615 Retrieved from http://sgo.sagepub.com/content/2/2/2158244012444615
Statistics Canada. (2008) Some facts about the demographic and ethnocultural composition of the population. http://www.statcan.gc.ca/pub/91-003-x/2007001/4129904-eng.htm
Urban Dictionary (2014). Stereotyping. Retrieved from http://www.urbandictionary.com/define.php?term=Stereotyping
Warren, R. in Goodreads Inc. (2014). Retrieved from https://www.goodreads.com/quotes/601712-our-culture-has-accepted-two-huge-lies-the-first-is
Yang, L. in Falle, R. About bSix12 East Meets West: An Infographic Portrait by Yang Liu. Retrieved from http://bsix12.com/east-meets-west/
10 Surprising Ways to Offend People in Other Countries. (2012). Retrieved from http://www.youtube.com/watch?v=UTE0G9amZNk


ACTRA National’s Diversity committee. (2011). Diversity in the Workplace: Take One Retrieved from http://www.youtube.com/watch?v=HY5XmSyIJa8
Adams, J. R., Elliott, C. Sockalingam, S. (2010). Stages of Intercultural Sensitivity. Awesome Library. Retrieved from http://www.awesomelibrary.org/multiculturaltoolkit-stages.html
Brown-L’Bahy, T. (2014). Understanding Stereotypes. Discovery Education. Retrieved from http://www.discoveryeducation.com/teachers/free-lesson-plans/understanding-stereotypes.cfm
Business & Legal Resources. (2006). Simple Steps to Support Workplace Diversity. Retrieved from http://safety.blr.com/training/workplace-safety-training-sessions/safety-administration/safety-general/Simple-Steps-to-Support-Workplace-Diversity/
Esty, K., Griffin, R & Schorr-Hirsh, M (1995). Workplace diversity. A managers guide to solving problems and turning diversity into a competitive advantage. in Green, K. A. et al. (2012). Diversity in the Workplace: Benefits, Challenges, and the Required Managerial Tools. Retrieved from http://edis.ifas.ufl.edu/hr022
Hidalgo, N. (1993). Multicultural teacher introspection. In Gorski, P.C. Understanding the Depth and Breadth of “Multicultural”. Critical Multicultural Pavilion: Awareness Activities Retrieved from http://www.edchange.org/multicultural/activities/multicultural.html

Workshop Evaluation:

1. Which activities where the most valuable?
2. Which activities were the least valuable?
3. If I could change this workshop I would ….
4. One more thing I would like to say …

Source: http://www.youtube.com/watch?v=tKJ3kLtK4MI

Source: http://www.urbandictionary.com/define.php?term=Stereotyping

“Stereotyping is when you judge a group of people who are different from you based on your own and/or others opinions and/or encounters”.
(Urban Dictionary)

Source: https://www.goodreads.com/quotes/601712-our-culture-has-accepted-two-huge-lies-the-first-is

“Our culture has accepted two huge lies. The first is that if you disagree with someone's lifestyle, you must fear or hate them. The second is that to love someone means you agree with everything they believe or do. Both are nonsense. You don't have to compromise convictions to be compassionate”. – Rick Warren

Source: http://www.awesomelibrary.org/multiculturaltoolkit-stages.html

1. What does diversity look like in your
2. What are the strengths of your organization
based on diversity?

Source: http://sgo.sagepub.com/content/2/2/2158244012444615

“Workplace diversity refers to the variety of differences between people in an organization. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background, and more. Diversity involves not only how people perceive themselves but also how they perceive others. Those perceptions affect their interactions. For a wide assortment of employees to function effectively as an organization, human resource professionals need to deal effectively with issues such as communication, adaptability, and change”.

Source: http://www.discoveryeducation.com/teachers/free-lesson-plans/understanding-stereotypes.cfm)


1. How did you know you were being judged?
2. What words or actions were directed at you?
3. Why do you think these actions or words were made about you?
4. How did you feel?
5. How does stereotyping affect the workplace?
(adapted from Understanding Stereotypes)

Source: http://www.edchange.org/multicultural/activities/multicultural.html

Hidalgo's Levels of Culture

“The Concrete: This is the most visible and tangible level of culture, and includes the most surface-level dimensions such as clothes, music, food, games, and so on. These aspects of culture are often those which provide the focus for multicultural "festivals" or "celebrations."
The Behavioral: This level of culture clarifies how we define our social roles, the language we speak, and our approaches to nonverbal communication. The Behavioral level reflects our values. Aspects to be listed in this category include language, gender roles, family structure, political affiliation, and other items that situation us organizationally in society.
The Symbolic: This level of culture includes our values and beliefs. It can be abstract, but it is most often the most important level in terms of how individuals define themselves. It includes value systems, customs, spirituality, religion, worldview, beliefs, mores, and so on.”

Source: http://www.statcan.gc.ca/pub/91-003-x/2007001/4129904-eng.htm

Stats Canada tells us:

In 2006 19.8% individuals were foreign born
By 2017 1 out of 5 Canadian will be foreign born = 22% of the population
Between 1996 and 2006 the Aboriginal population grew by 45% . Represents 3.8% of Canadian population (the rest of the population grew by 8% during the same period)
In 2006 21.1% of the population of Canada had a mother tongue other than French or English
2012 13.7% of Canadians aged 15 or older reported limitations in daily living due to disability
Women and girls comprise over half the Canadian population – 50.4% of the total population

Source: http://safety.blr.com/training/workplace-safety-training-sessions/safety-administration/safety-general/Simple-Steps-to-Support-Workplace-Diversity

“A diverse workplace is a reflection of our changing world. The organizations that best manage diversity are going to be the winners in the 21st century”.

Source: http://edis.ifas.ufl.edu/hro22

“Diversity is generally defined as acknowledging, understanding, accepting, valuing, and celebrating differences among people with respect to age, class, ethnicity, gender, physical and mental ability, race, sexual orientation, spiritual practice, and public assistance status” (Esty, et al., 1995).

ADED 340

Welcome to:
Diversity in the Workplace

Facilitated by
Ashley Nichols, Karla Rhode & Val Waughtal

Source: http://bsix12.com/east-meets-west/


Source http://bsix12.com/east-meets-west/

Problem-solving approach

Source: http://bsix12.com/east-meets-west/

The boss

Lifestyle: Independent vs. dependent

Source: http://bsix12.com/east-meets-west/

Source: http://nexuscanada.blogspot.ca/2012/05/canadian-labour-shortage-ahead.html

Workplace diversity training is a much needed program for organizations; therefore it is essential to create a solid diversity training program with a comprehensive instructional plan that has the ability to support the workshop.

For program planners an instructional plan establishes a blueprint for achieving the desired learning objectives. Our one day workshop was developed to be flexible and to encourage in-depth discussion around workplace diversity.
We chose to design an instructional plan for workplace diversity training as we found it was the best tool to represent the many facets of diversity. As discussed in Caffarella and Daffron (2013) an instructional plan has the ability to capture not only the learning objectives but the instructional techniques, time required, learning activities, assessment plan and the resources required to carry out the program. (p. 199-200). An instructional plan is appropriate for our program as it guides the day for the instructor but remains flexible.
Discussion Questions
The following are the discussion questions for this week. Please share you thoughts with us on Blackboard!
We chose a one day classroom workshop to facilitate diversity in the workplace training, what do you think are the benefits and disadvantages to this approach?
Why is it advantageous for a program planner to take to the time to create an instructional plan?
After reviewing our instructional plan, what recommendations can you make that would enhance the workshop?
by Val Waughtal, Karla Rhode & Ashley Nichols
Next Steps
Now that you've finished reading our overview, please take the following next steps:

Review the lesson plan and accompanying PowerPoint presentation found on Blackboard
Answer the 3 discussion questions shown in the previous slide on the Blackboard thread.

Thank you for taking the time to watch this and participate in our weekly discussion!
Caffarella, R. & Daffron, S. (2013). Planning programs for adult learners: A practical guide. San Francisco, CA: Jossey-Bass.

Unknown Author (2014). Diversity (business). Retrieved from: http://en.wikipedia.org/wiki/Diversity_%28business%29

10 Surprising Ways to Offend People in Other Countries. (2012). Retrieved from10 Surprising Ways to Offend People in Other Countries. (2012). Retrieved from http://www.youtube.com/watch?v=UTE0G9amZN k
Full transcript