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Battle for Value

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by

Temur Toirov

on 29 September 2014

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Transcript of Battle for Value

The Battle for Value
UPS Inc.
We serve the evolving distribution, logistics, and commerce needs of our customer worldwide, offering excellence and value in all we do.
We sustain a

financially strong company, with broad employee ownership, that provides a long-term competitive return to our shareowners.

Fed
Ex

Corp.
FedEx will produce superior financial returns for shareowners by providing high value-added supply chain, transportation, business, and related information services

through focused operating companies competing collectively, and managed collaboratively, under the respected FedEx brand.

UPS Inc.
Founded 1907 in Seattle, WA
19-year old Jim Casey started a bicycle-messenger service
1929 they started air-delivery services
Became United Parcel Service of America in 1940s

Fed
Ex

Corp.
Took form as Fred Smith's Undergraduate term paper
Company started in 1971
Invested $4 Million of his own capital and raised $91 Million.
Fed
Ex

Corp. vs
UPS Inc.
Fed
Ex

Corp. vs
UPS Inc.
Head-to-Head
FedEx Corp. vs United Parcel Service, Inc.
Fed
Ex

Corp. vs
UPS Inc.
China Operation

Fed
Ex
UPS
Fed
Ex

Corp. vs
UPS Inc.
Enabling Factors
Fed
Ex
Deregulation
• Operational Excellence – TQM – Execution – Technology – saw off competition for USPS
• Cost cutting – lower price increases that UPS
• Innovation – Hub and Spoke – Own Planes
• Employee Participation
• Strength in Air Express Market
• Heavy Investment in Asia

UPS Inc.
• Size
• Strong in all sectors of Market
• AAA Bond Rating – Financial Strength
• Able to price cut to establish market share
• Investment in Technology



Fed
Ex

Corp. vs
UPS Inc.
Fed
Ex

Focused on customers
Won Malcolm Baldrige National Quality Award
“People-Service-Profit” Philosophy
Fed
Ex

Corp. vs
UPS Inc.
Dimensions of Rivalry
UPS
Excelled in efficiency
Started as a low cost provider and later became more customer focused
Larger in size and stronger financially
U.S. Package Delivery Industry
Basic Background
3 dimensions
Weight
Mode of Travel
Timeliness
Customer Focus
Price Competition
Operational Re-engineering
Informational Technology
Service Expansion
Logistics Services
Which company could be considered excellent in business?
Fed
Ex

Corp. vs
UPS Inc.
Fed
Ex

Corp. vs
UPS Inc.
Fed
Ex

Corp. vs
UPS Inc.
Fed
Ex

Corp. vs
UPS Inc.
International Market
Background
By 2004, express cargo aircraft carried nearly 50% of all international trade.
FedEx
FedEx relinquished its hub in Europe in 1992
UPS
broke into the European Market in earnest in 1988
China
Presented by:
Rozh Ali
Sarah DuFresne
David Galley
Temur Toirov
Full transcript