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Stress MS

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by

Hayley Leung

on 9 October 2013

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Transcript of Stress MS

STRESS!!!
Stress is a condition of tension experienced by individuals when they are subjected to extraordinary physical or psychological demands

-- Anderson and Pulich (2001)
Types of stress
Types of stressors
Positive
Negative
Time stressors
Encounter stressors
Situational stressors
Anticipatory stressors
Eliminating stress
Time stressors
List agendas
Discipline!
Timely rewards
Encounter stressors
Reducing role conflict and ambiguity
Companionship
Coaching and counseling
Situational stressors
Open feedback channels
Maximizing participation
19%
absenteeism
40%
turnover
55%
employee assistance
programs
60%
total
workplace
accident
Performance
Completion of task
Quality of work
Efficiency
Performance capacity
Interest in working
Responsibility
Physically sick
Panic attacks
Dizziness
Depression
Pressured to cut corner to keep production number high
Work overload
Lack of control
Deadlines
Role conflicts
Issue conflicts
Interaction conflicts
Poor facilities
Rapid change
Information overload
Deadlines
Results
Meetings
Reviews
Effective and
efficient
time management!!
Social
Support
Communication
Communication
Communication
Ivancevich, J. M., Matteson, M. T., Freedman, S. M., & Phillips, J. S. (1990). Worksite stress management interventions. American Psychologist, 45(2), pp. 253
Anticipatory Stressors
Baby steps
Small-win strategy
To-do lists
Recap
Time
Encounter
Situational
Anticipatory
Work overload
Deadlines
Conflict between
people
Information overload
Poor facilities
Stressful meetings
Deadlines
Quiz Time!
Your performance appraisals are coming up soon and you do not get along with your manager whatsoever. You expect that it will be an unpleasant meeting.
You’re an unorganised university student and have just realised that you have an important essay due next week as well as two smaller assignments due the day before.

You decide that you have to cancel all your plans between now and then.
You’re an elderly man working in a quiet office.

The company you work for decides to expand and all of a sudden your office is not so quiet anymore.

Instead of peaceful work you are now surrounded by noisy young employees and can no longer concentrate on your responsibilities.
After increased pressure on the mining industry, many workers are being laid off and those remaining are under pressure to increase productivity.

As a result they’re cutting a lot of corners.
Like the student mentioned in an earlier question, a UQ student is nearing a lot of assignment deadlines and hasn’t begun any of them. They start cancelling a lot of their plans to work on their assignments.
The same student is under so much stress that they speed home from work to have more time to work on assignments, and are too distracted to pay attention to road rules
If we were to disregard the students reckless behaviour, and they’re getting their work done but they’re under so much pressure that they are focusing on simply completing the task rather than doing a good job
What is stress?
Alarm stage
Countershock
Dramatic increase in
emotions
Exhaustion stage
Psychological
damage
PTSD
Resistance
stage
Survival and
defense
mechanism
Draw on
adaptive stress
Stage 1
Stage 2
Stage 3
Worksite Stress Management Intervention Framework
Full transcript