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Conflict and Resolution

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Alex Liu

on 24 September 2014

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Transcript of Conflict and Resolution

The TALK method

T- Take a pause before the negotiation. Thirty minutes is a good amount of time for everyone to
calm down and control their emotions.
A- Allow everyone to tell his/her side of the story. Do not without being interrupted. Neither side
should use angry words or gestures.
L- Let each person ask questions of the other in a calm and polite way.
K- Keep brainstorming until a fair solution is reached.

If you believe you might lash out, try following these tips before you do anything you will regret

1. Identify the problem
2. Think about other
solutions you have.
3. Consider the
4. Make your decision.

What are some methods to keep yourself level headed?
Let’s say your situation is your mom said you can’t go to a party and you have to clean your room instead. The solutions that will likely cross your mind:
A. I could throw a fit.
B. I could sneak out to the party.
C. I could clean my room then ask my mom if I can go to the party.
-Anger is an emotional response related to one's psychological interpretation of having been threatened."
33%- If they were very angry there was no way to keep control.
41%- If they were challenged they would accept the fight
21%- Rejecting a fight is a sign of weakness.
By: Alex Liu, Kimberly Hsiao, Casey Clark, Govind Nageswaran
By the Numbers
Our Questions

Keep control of yourself
”If you ever find yourself getting lost in a fight, think about what could happen if you go any further. You could lose your best friend, or even get suspended from school! So, whenever you feel that you are “losing control” just think of the consequences.
The Answer
Another Answer
“Think about solving the conflict instead of trying to win.’’ Think about what you will get if you win. Let’s say you’re in a fight with your friend, if one of you “win” you will lose your friendship. Solving the conflict shows the other person you care about them and you want your friendship to continue.

Another Answer
“Focus on the present, not the past.’’”

handling conflict badly can affect you by:
-Giving you anger that you have to hold in
-more violent and angered
-making you more annoyed with family members
-conflict that was never resolved becomes more intense
-makes you confused
-feel remorse
-lower self esteem
-conflict will cause you to doubt yourself and lose your confidence.
-make you always worried
-short tempered
- make you prone to fights

What are some methods to keep yourself level headed?
If you ever find yourself getting lost in a fight, think about what could happen if you go any further. Whenever you feel that you are losing control just think of the consequences.
Handling conflict badly can affect you by giving you:
-More intense conflicts
-Lower self esteem
-Doubt in yourself and lost confidence.
-Worry/more conflict
“Listen carefully to what other people have to say’’ Listening causes us to connect better to the people who are talking. Listening to the other people will help you gain listeners while you’re telling your side of the story. If you interrupt, most likely they will too”

Learn to Listen

“Think about solving the conflict instead of trying to win.’’ Think about what you will get if you win.

“Focus on the present, not the past.’’”
If you’re holding on to grudges based on past resentments, your ability to see the reality of the current situation will be impaired. Rather than looking to the past and assigning blame, focus on what you can do in the here-and-now to solve the problem.

Focus on the present and forget the past
Sometimes, a battle is not worth your time. Before you get involved, make sure that your causes are worth fighting for.
“Be ready to forgive.”If you are not able to forgive,you will never resolve your conflicts. Be ready to give the person that you are having a conflict with a second chance.
-You can't always get what you want
-If they have a good reason to argue with, let them win!
Sometimes, the person that you are arguing with or just the situation is too intense to try and solve.
Handling them well could result in:
- Working better in teams and having better relations with other people
- More optimistic feelings
- Having less stress

Conflict and Resolution Skills
How Does Conflict Affect Your Life?
How do you stop a fight
How Do You Stop a Fight?
Pick your battles
Before you start presenting your side of the argument,be sure to pause, take a breath, and just listen to the other person. If you interrupt the other person, then they are bound to interrupt you too.
“ Be ready to walk away when the fight is getting out of control”
Keep Control of Yourself
Be ready to give in.
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