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Small Group Facilitation

Generic Ideas
by

Damian Kenny

on 8 May 2014

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Transcript of Small Group Facilitation

Group Life Stages
Forming
Emotions expressed
Listening deteriorates
Outsiders rejected
Fight or flight
Competition, fragmentation
Sub-leaders, factions
Personal freedom v group authority
Storming
Conform
Hide emotions
Superficial relationships
Depend on leader
What has to be done?
By when?
By whom?
Individuals establish their own separate individuality
Flexible & accept change
Conflict worked through & resolved
Listening, asking opinions
Helping each other
Commitment to leadership
Some compromise of personal freedoms
Personal norms replaced by group norms
Norming
Pride in task and group
Individual commitment
Everyone involved
Direct talking, support & challenge
Productive, decisive
Group develops a sense of itself as a culture
Performing
Group communicates with outside world
Communicates with other groups
Considers the group’s future
Informing
Some problem group members
Hair-splitter
Pigeon-holer
Joker
Superior being
Silent member
Dominator
Distractor
Manipulator
New member
Say something
Ask a question of someone (open, follow up)
Ask if anyone agrees/disagrees and get them to explain
Comment on non-verbal behaviours
Express group feelings and discuss
Feedback observed dynamics
Summarise and ask or suggest what to do next
Refer to group rules
Do Something
Use body language to limit/change behaviour
Stand up and create authority
Move around the group
Use flipchart/overhead/picture/video/etc
Non verbally signal to someone to contribute
Stay silent, watch, listen; ‘holding the group’
Introduce a new topic or task
Take a break
Divide group into smaller working units/ pairs
Take a vote or call for consensus
Hand leadership to someone else
Change Process
Reflect on your own feelings
Observe how group is responding
Consider hidden personal agenda
Consider deeper group dynamics
Consider the pay off
Consider if group can take it or if you have to intervene
Responding to bad behaviour!
Facilitator Behaviours
(cc) image by nuonsolarteam on Flickr
(cc) photo by theaucitron on Flickr
Mourning
Adjourning
Group Dynamics
Interpreting
Feeding back
Challenging
Reflecting feelings
Summarising content
Revealing reactions
Focussing on ‘real’ issue(s)
Group Interventions - general
Managing Dysfunctional Behaviours
Facilitating Small Groups
Styles of Facilitating
Authoritative: "I decide ..."
Co-operative: "We decide ..."
Autonomous: "You decide ..."
Specific Facilitator Actions
Engage eye contact and walk towards individual talking
Ask to share view point with group
Acknowledge humour if in context but if persists call a break and take to one side
Facilitator Focus
Task
Individuals
Process
Task
Process
Support
Individual Members
Facilitator
Classroom
Environment
The Group Itself
personalities
learning styles (activists are active and reflectors are quiet)
personal comfort
emotional status
their experience of previous groups
the numbers
the stage of the group life
physical effects
size
chairs
seating arrangements
seating position
skills
facilitative style
What to do
How to do it
Heron's six interventions
Prescriptive – giving advice/direction
Cathartic – expressing emotions
Informative – providing information
Catalytic – exploring, eliciting self-discovery/problem-solving
Confronting – challenging
Supportive – validating, affirming worth and value of someone
Full transcript