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Springycamp ATS 2012 Presentation

Greg and Lisa's presentation on integrating your library website

Greg Sigountos

on 15 December 2016

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Transcript of Springycamp ATS 2012 Presentation

Three Locations, One Library
Headcount of 1,529
744 in Kentucky
241 in Florida
527 Distance Learning The Problem for ATS: Integrating Inwardly and Outwardly Lisa Setters
Greg Sigountos Age of Student Body:
68% 30+ yrs old
-- not "Digital Natives" 6 Full-Time Student & Faculty Support Personnel
Library Services PLUS Student/Faculty Tech Support! In Addition... No subject librarians! Or even go beyond the call of duty? How can we keep our heads above water? Enter Libguides & Libanswers Consolidating Everything:
Goal: If the Library is asked to answer all the questions, we should have all the answers in the library! IT controlled intranet site using Drupal Where we were: We could make lists, but that's it. Fighting for access We didn't control our own web presence Any IT shakeups became Library problems! So we created a website and gave the whole library staff input! But the stats were telling: 5 Links accounted for 75% of our website's traffic but not helpful to our patrons!
We had created something easy for library employees to use, So we started over with four rules in place: 1: Every service we provide should be integrated into Libguides!

2: The people who deal with patrons are the best ones to design something responsive to the patrons.

3: It's easier for us to change our plans than to expect all our users to change their browsing habits.

4: Don't make them navigate any more than they have to! Fewer clicks = happier users Our Distance Learning students may never visit the library building- we need to offer them what we offer on-campus students. Avoid the "by librarians, for librarians" site, but keep the back room involved too! They may be graduate students, but that doesn't mean they can read directions. Facebook's news feed: 1 click or less!
Google search results: 1 click or less!
Twitter feed: 1 click or less! Paul Tippey: Director Lisa Greg Rob Library's voice Periodicals & Databases Licensing dos and don'ts Focus on Content Student
Help Student Academic Support Coding & Design Faculty
Support Moodle Expansion Remember rule #3! Easier for us to adapt than to expect users to adapt. The next stage in integration:

Taking the website to the users Students come to our website to: 1) Find resources
2) Find answers Simplify: Centralized search box Essential links Action-oriented tabs LibAnswers button Thanks University of Notre Dame Australia! If you build it...
They might not come What about the students who don't come to the website? So we need to go to them! Use the API utility! Integrating the library elsewhere Find where your patrons are looking for you Access, Access, Access! Finally... "Service Point Mentality" Library control of library resources vs. IT control The New Libguides Workflow: Browse our guides at:
guides.asburyseminary.edu Think we did something well?
Use, adapt, and reshare!
It's built into Libguides/Campusguides! Want to contact us? Use our Ask Us! box
Full transcript