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Email Awareness Training

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by

Lisa Howe

on 4 July 2017

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Transcript of Email Awareness Training

Spam
Unsolicited commercial email
Social Engineering
Phishing - Scam by email
Trojan Horse Email
Joke, photograph, software patch
Types of Scams
Bogus Business Opportunities
Virus-Generated Email
Sender beware!
Cyber Security and Email Awareness Training

Recognizing and Avoiding Email Scams
Health and Diet Scams
Discount Software Offers
419 Advanced Fee Fraud
Whaling Email
Filter Spam
Conclusion
From: James Loomis [mailto:jloomis@mylubbock.us]
Sent: Wednesday, April 06, 2016 10:36 AM
To: Cynthia Brunner <CBrunner@mail.ci.lubbock.tx.us>
Subject: Cynthia pls get back to me asap


Hi Cynthia,

Let me know when you are at your desk

James W. Loomis, A.A.E.
City Manager

Sent from my iPhone

Sent: Thursday, April 07, 2016 at 9:01 AM
From: "Cynthia Brunner" <CBrunner@mail.ci.lubbock.tx.us>
To: "James Loomis" <jloomis@mylubbock.us>
Subject: RE: Cynthia pls get back to me asap
Good morning Mr. Loomis,
I apologize I was not here yesterday. Please let me know what you need.
Thank you.
Cynthia






From: James Loomis [mailto:executivemail@execs.com]
Sent: Thursday, April 07, 2016 9:06 AM
To: Cynthia Brunner <CBrunner@mail.ci.lubbock.tx.us>
Subject: Re: RE: Cynthia pls get back to me asap

Hi Cynthia,

I am working on a review presently and need you to compile 2015 W-2 wages and tax statements for all employees and send as a PDF attachment to katherinecpa@accountant.com immediately. Let me know once it has been sent.

James W. Loomis, A.A.E.
City Manager

Sent from my iPhone

From: Cynthia Brunner
Sent: Thursday, April 07, 2016 9:15 AM
To: Leisa Hutcheson
Subject: FW: RE: Cynthia pls get back to me asap

From: James Loomis
Sent: Thursday, April 07, 2016 9:40 AM
To: Leisa Hutcheson; David McGaughey; Toby Trimble
Cc: Quincy White
Subject: RE: RE: Cynthia pls get back to me asap

Wow! This obviously did not come from me.

James W. Loomis, A.A.E.
City Manager

Regard unsolicited email with suspicion
Treat email attachments with caution
Install anti-virus software and keep it up-to-date
Think before you click
Hovering
Check website security
Vishing - Scam by phone
Smishing - Scam by text
Be safe
Use common sense
Watch for new threats
The City of Lubbock receives, on average, 27,000 external emails each day.
The City of Lubbock received approximately 4.1 million emails in 2016
Spam accounts for 50% of all email sent worldwide*
*www.radicati.com
63% of those emails are spam or junk mail.
The remaining 10,000 (66%) "clean" emails are personal email.
The City of Lubbock receives approximately 60 emails with a virus attached every week day.
2015-16 proportion of spam in email traffic
Full transcript