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Diversity and Tourism

Why diversity and tourism go along with each other. Meaning, diversity is an important reason why people travel at all.
by

Josef Schmid

on 11 May 2010

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Transcript of Diversity and Tourism

Diversity...
Stage of Personal
Diversity Awarenes
Glass Ceiling
Interactive
Leadership
Cultural
Intelligence
Defense
Uses Negative
Stereotyping
Assumes
Own Culture
Superior
Perceivs Threat
Against one's
Comfortabel
Worldview
Minimizing
Differences
Hides or Trivializes
Cultural Differences
Focuses on Similarities
Among all People
Acceptance
Accepts Behavioral
Differences and
Underlying Differences
in Values
Recognizes Validity of
Other Ways of Thinking
and Perceiving the World
Adaptation
Integration
Able to Empathize
with Those of Other
Cultures
Able to Shift from one Cultural Perspective to Another
Multicultural Attitude - Enables One to Integrate Differences and Adapt both Cognitively and Behaviorally
Interpret
Unfamiliar
Situations
Adapt Quickly
to New
Situations
Be Open to New
Ideas & Approaches
3
Components
Cognitive
Obeservation Skills
Learning Skills
Pick Up on Clues

...to Understand Others
Emotional
Believe in Yourself
Self-Confidence
Self-Motivation

...to Approach New Cultures
Physical
Speech Patterns
Expressions
Body Language

...Customized for the Audience
Seperates Minorities
from Leadership Positions
Invisible Barrier
Women
African-Americans
Muslims
Homosexual
Elderly People
Immigrants
Disabled
Due to Biases...
...Education
...History
Inclusion of Everyone
Relationship Building
Caring for Employees
...and Tourism
The Ulitmate Goal
To Build an Integrated Community...
Commited to Common Purposes and Goals
...Where Everyone Feels Encouraged...
...Respected and...
Communication
Active Listening
Less Competitive Environment
Close Collaboration
Participation
Leading by Example - "Walk The Talk"
Encourage Employee Development
Empathy
Fairness & Equality
Recognition of Individual Needs
Motivation
Acknowledgement
Appreciation
Tourists
Destination
from all
over
the World
Different Culture
Different Language
Different Motivations
Different Needs
...going to one
Different Expectations
Different Behavior
with
Culture
one
...satisfying all guests
works only with
Diversity
Greater
Organizational
Flexibility
Deeper Base of Experience leads to:
Problem Solving
Creativity and
Innovations
More Arguments
More Comprehensive Answers
Better Desicisons
More Success
More Knowledge
...feel more comfortable to interact with people like themselves...
Full transcript