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Netiquette in Online Learning
Transcript of Netiquette in Online Learning
University of Miami, Academic Technologies
A Guide to Netiquette in Online Learning
The take-home points...
“Netiquette" is a term used to refer to the proper guidelines of internet etiquette. The guidelines presented here will help you communicate online in an efficient, effective, and courteous manner.
You should proofread your work for two reasons:
to ensure that there are no typographical errors
to ensure that you have clearly articulated the points you are trying to convey
Netiquette Rule 7
Use "emoticons" to express emotions
Netiquette Rule 9
Always look past the obvious meaning of your learning experience to find the "silver lining," and never lose touch with the reason you are doing this in the first place!
Think before you write,
and think twice before you send
Netiquette Rule 1
It is much more difficult to take back something that you've written than something that you've said. Don't send anything in writing that you wouldn't feel comfortable saying to someone in person. Also, be sure that your words can’t easily be misinterpreted.
Netiquette Rule 2
TIP: Proofreading is important for other reasons, too! Keep in mind that frequent spelling errors can serve as a distraction to those reading your work. It may leave your audience with a bad impression, which can result in a lower grade.
Netiquette Rule 3
Be precise, but also clear
Don't make it difficult for your readers to understand what you are trying to say.
Give them enough background information so that they can follow your idea, but not so much that it can confuse them or lead them off track.
Netiquette Rule 4
TIP: You may find that as you become more at ease in the online learning environment, and with your peers, you will feel more comfortable using "relaxed" grammar. To avoid reader confusion, always keep your writing as professional and articulate as possible!
Avoid using acronyms such as "LOL" (laugh out loud), "IMO" (in my opinion), and others like them. Your audience may not be familiar with internet shorthands.
Netiquette Rule 5
Always remember your audience
Be sensitive to the various audiences that may be exposed to your work. They may come from different backgrounds and lifestyles.
TIP: Don't consider anything "common knowledge." Always remember that readers may not be familiar with aspects of your own culture, background, or lifestyle that, to you, is common. Provide insights for any term or idea that may be unfamiliar to others.
Netiquette Rule 6
Follow a code of ethics. Avoid using words that could be considered rude, inappropriate, or any other perspective that reflects insensitivity, prejudice, or disrespect.
In the online learning environment, you may be faced with the challenge of disagreeing with a peer's viewpoint.
While you have the right to disagree, do so with respect. Provide a different perspective or alternative way of thinking about the topic on hand in a sensitive and professional manner.
Netiquette Rule 8
Limit the use of sarcasm
Just like the use of acronyms, sarcasm can be easily misunderstood by your audience. Even though your intent may to be funny, it might not always come across that way.
Emoticons (icons that express emotions) may strike some as silly, but they have a very valid purpose in online communication.
Netiquette Rule 10
Respect others' privacy
Online communication can quickly make you feel close to people who are relative strangers. Be cautious when asking others for personal information about themselves.
TIP: Keep in mind that different cultures have different expectations regarding what should be public and what should be private information.
Netiquette Rule 11
Don't CAPITALIZE every word or overuse exclamation points
CAPITALIZING words or overusing exclamation points (!!!!!!) can come across as shouting in the online environment. Also, avoid using the color
as it comes across hostile, too.
TIP: A more acceptable way to convey your message in the online environment is to italicize certain words to give emphasis.
Netiquette Rule 12
Ask clear questions
Be an active participant in your learning experience by asking your instructor detailed questions whenever you are unclear about something or would like further information.
TIP: Don't be afraid to communicate with your instructor just as you would in a face-to-face learning environment.
Netiquette Rule 13
Remember the "Golden Rule"
"Do unto others as you would have others do unto you." Understand that everyone has a different level of technical experience or accessibility. Therefore, be polite and patient with one another, and treat others as you would want to be treated.
Believe in yourself!
"Education is not received. It is achieved."
-Albert Einstein (1879 - 1955)
:) ;) :(
The most commonly used emoticon is the "smiley." It is made by combining a colon with a right-facing parenthesis.
A "winking smiley" is often used after someone makes a wry joke, and wants to be certain that the reader "hears" the ironic tone. It is made by combining the semi-colon and the right-facing parenthesis.
A sad face is made by combining the colon and the left-facing parenthesis.
Remember that this is a learning experience in every way possible!
Take advantage of every possible avenue of learning, whether it is through a recorded lecture, in a discussion with your peers, or from an assigned reading.