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Google's Human Resource Management

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Danielle Chalk

on 8 December 2013

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Transcript of Google's Human Resource Management

Passion Projects:
Google's Human Resource Management
Best Practices
Laszlo Bock, VP of Human Resources:
“A strategic focus on people management is necessary because innovations come from people, and you simply can’t maximize innovations unless you are capable of recruiting and retaining innovators”
ANY QUESTIONS?
#1 company that does the most to make their employees happy
#2 Most valuable firm world-wide
Company Culture:
Benefits:
Work-Life Balance:
Environment
:
ROI Statistic
People Analytics:
"Project Oxygen"
"Google Glass"
VIDEO:
-Accurate people management decisions are the most impactful decisions that a firm can make.

-Scientific "hiring algorithm" takes away subjectivity and heresy in the hiring process -- backed by data


Calculated Value of Top performers:

-Algorithm to estimate how much top tier hires will earn them

*Google executives have calculated the performance differential between an exceptional technologist and an average one to be as much as 300 times higher*

-Determines how much executives will invest in hiring, retention, & development.

*High R.O.I.
“You are shrunk to the height of a nickel and your mass is proportionally reduced so as to maintain your original density. You are then thrown into an empty glass blender. The blades will start moving in 60 seconds. What do you do?”
*Complementary baristas. Breakfast, lunch, & dinner served
*Lunch lines take about 3-4 minutes.
--> More than 4, poor productivity. Less than 4, no
socialization
Nap pods -->
"Adult playground"
New mothers are granted 18 weeks of maternity leave,
The standard corporations "6 week window" for new mothers, Google grants to new fathers!

50% reduction in attrition for new mothers.
Healthcare & dental plans
On sight physician
Dry cleaning
Pet friendly work place
Travel insurance for the whole family
Human Resources believes management matters in employee retention

Empower your team and don't micromanage
Express interest in team members success and personal well being
Don't be a sissy: be productive and results oriented
Have a CLEAR vision for the team
*Telecommuting
*Ease of international business
*Faciliate the overseeing of facility
*Ease of communication
*Monitor employee efficiency
*Conferences
Privacy breach
Harassment issues
Exposure of trade secrets
Distracted Driving
Everyone on the street thinks you're schizophrenic
Widely banned before it has been released*
The Good
The Ugly
hospitals, concert venues, and strip clubs
Twice a year, subordinates evaluate managerial staff with this scale and it is an honest and light-hearted means for growth*
80/20 rule:
*80% of your profits come from 20% of your customers
*80% of your sales are made by 20% of your sales staff
*80% of your profits come from 20% of the time you spend
Ex. Gmail, Google News, AdSense
*50% of all Google’s products by 2009 originated from the 20% free time allotted to employees
Google's R.O.I.
In 2013 ranked #2 most valuable firm in the world
*Each Google employee generates nearly $1 million in revenue and $200,000 in profit each year
Google receives approximately 6,849 applications per day, or about 5 per minute
Q&A
In October 2013, Google made Wall Street's exclusive "$1,000 club", with a stock share reaching $1,011
Full transcript