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Make It Better
Transcript of Make It Better
+ the care & feeding of the distance site
Director of Student Affairs
1. Facilitate a good meeting.
2. Facilitate a good distance meeting.
Set the stage
make it count
teach a skill
know what's in there
allow enough time
Capture ideas as action steps
Assign them to individuals
The Leslie Hitt Fan Club
“Because Blind Adoration Never Goes Out of Style”
© Leslie Hitt Fan Club, LLC
1. Call to Order + crowd control
2. Introductions, Roll Call
Acknowledge me at the distance site...
3. Minutes/notes from last meeting.
4. Officer/individual/committee reports
Pictures and Videos Committee
Restraining Order Review Committee
Bail Committee: –Who’s on call this weekend?
5. New business, announcements
a. LH Tour dates
b. Sitcom pilot air date
c. Book release party
d. Date of next meeting
What about my hands?
"Watch" "quotation" "fingers"
Relaxed, not sloppy
alert, not stiff
what's up with your jaw?
Solicit agenda items early, and mean it.
Know your audience, understand them.
The Big Show
1. Be early
2. Take charge and manage time
3. Review agenda & objectives at beginning of meeting
4. Summarize before moving to next item on aenda
5. Practice: "I don't know."
refer to SME
look up & follow up
6. Be flexible - what if it's a game-changing idea?
Facilitate productive discussion
Some may need time to digest the info.
Offer alternative response mechanisms
Ferret out the meek!
Smell the fear!
"Based on your experience, what do you suggest we do here?"
Think analytically and critically:
"What are the consequences of trying it this way?"
Reflect, see things fresh:
"Why did this work so well for us?"
LEAD BY ASKING
Say this: "How is the research coming along?"
"Why'd you slack on the research?"
Encourage breakthrough thinking:
"Can this be done another way?"
You don't have to have the answer to ask a question. A great question will ultimately get an answer.
-Michael Marquardt, Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask (John wiley & Sons, 2005)
What was decided
Who is doing it
When it will be done
What's up next
You will follow up.
Update on items w/o answers
Send notes/minutes soon...
remember it's part of someone's To Do list
The Real World
"Effective preparation brings us one step closer to Utopia."
-Leslie Hitt, circa 2012
-You, circa now
Keep it productive.
Practice this (add head nod at your own risk:)
That is a good point. I'll put it first on the agenda for next time.
Take the sting out of 'NO'
"You know what, it's not the direction we need to take right now, but I appreciate your input."
"We are tight on time right now. Can we continue this discussion in my office after the meeting?"
Check your ego at the door.
With your blind spots.
And monologues best left for late-night talk show hosts.
Deconstruct into bite-sized pieces of actionable items.
Some Helpful Phrases of Diffusion
That's interesting... tell me more.
That's interesting...why do you say that?
That's interesting...Why would you do that?
That's interesting... why would you ask that?
Discourages crickets... and hijacking.
The Care & Feeding of the Distance Site
Where (Even) Good Meetings Can Go Bad
even if I'm the only one there.
Think early, think often
Emily Post didn't think of this...
Charm may not convey.
Check baby, check baby 1-2-3-4
Parameters: Know yours
Effective interrupting: The New Un-Rude
Look. At. Me.
in the room.
Engage them well and often.
Mute buttons lie
website that hosts computer-animated videos using text- to –speech technology. Anyone can create an animated short film. Pick characters, voice, set, type in text, & go.
• Free – have to purchase “points” to publish. (1200 xp = $10) my movies average 300 points each.
Cloud-based presentation software.
PowerPoint on speed.
Free to students & teachers with .edu email.
movie making, man!
The Fishbowl Theory
by Leslie Hitt
Make that human connection.
But don't pick on them.
Not the screen behind you.
All of the prep work is even more important...
KNOW what your audience sees. Practice.
Get comfortable with your presentation method.
Know what it does: revert between modes.
Have videos up and paused at beginning waiting on you.
If possible, have your picture on presentation...
"I'm sorry, Dave. I'm afraid I can't do that."
Otherwise, you're just like
Use appropriate props, videos, technology.
Get them comfortable with clickers, table mics, camera, etc.
The distance dismount:
Watch that clock & warning messages
End with your face (not your presentation)
If you're about to be disconnected, stop everything and summarize, end with the distance site.
Even if meeting continues on your end...
C'est la vie!
[insert French shrug]
I know, right?
I see Northwest Campus people...
The most action(able) figure:
1. So, Lester, um... you guys got anything?
2. Lester! Weigh in on the fundraising idea.
3. Lester, for next month's meeting I'd like the Northwest Campus to present the update on the fundraising project. I'll email you details this afternoon.
Death by Meeting: A Leadership Fable...
by Patrick Lencioni (2004)
Upfront and All Alone: An Illustrated Guide to Facilitating Workshops and Chairing Meetings
by Doug Urquhart (2009)
Set the stage:
Solicit items early
Review at beginning
Facilitate productive discussion:
Alternative response mechanisms
Lead by Asking
Manage conflict, keep productive
Focus on the group first
What do you see?
Know thy method well
Summarize, end w/distance site