Prezi Viewer for Android FAQ

This support page is about Prezi Classic. If you’re looking for help with Prezi Next, please click here.

General questions

What can I do with the Prezi Viewer on my Android?

You can

What are the minimum requirements to use the Prezi Viewer on my Android?

You need to have Android 4.4 or later.

Can I edit with the Prezi Viewer?

No. The Prezi Viewer application is designed for the best prezi viewing experience on your Android phone or tablet.

Is there a difference in Prezi Viewer between Android phones and tablets?

No, the app will look and function the same in both.

Will edits made online or using Prezi Classic Desktop show up on my Android device?

Yes. If your Android is connected to the Internet, your prezis will automatically be updated. If a prezi is open on your Android, you will need to exit it and then reopen to synchronize the most recent updates.

Does the app remember my log in details?

Yes. You will remain logged in the Prezi Viewer until you tap Log out. To locate it, click on the user icon in the upper right corner.

What aspect ratio does Prezi Viewer use?

The aspect ratio you see depends on whether you set your prezi to present in 4:3 or 16:9. To change the aspect ratio, you’ll need to open your prezi from your computer browser or, if you’re a Pro user, by using Prezi Classic for Windows/Mac. For information on aspect ratios in your prezi, click here.

How do I adjust my push notifications?

This must be done through your device, not through the Prezi Viewer app. This will be different depending on your Android device, but in general you could go to: Settings > Notification > App notifications.

How can I give feedback?

Tap the user icon in the upper right corner of the app and select Feedback. Now you’re ready to send your message.

Using Prezi Viewer

How can I navigate a prezi?

You can tap the arrows at the bottom of the prezi to go forward and backward. Use one finger to pan across your prezi. Double-tap to smart zoom and pinch to zoom in or out.

If I share a link to my prezi, is everybody allowed to edit it?

No. If you share your prezi, it will be view-only.

Can I view a prezi shared with me on my Android?

Yes, but you need an active Internet connection to download the prezi onto your device. Once it is downloaded, you can view it anytime, anywhere. Remember that any YouTube videos in your prezi will play only if the device is connected to the Internet.

Can I view prezis that have YouTube videos using my Android?

Yes, but your device needs an active internet connection to play YouTube videos.

Do I need an active connection to view or present a prezi on the Prezi Viewer?

Not if you’ve viewed the prezi recently and it is in the cache.. Just remember that you need an active connection to access any hyperlinks or for YouTube videos to play. For the safest bet, save your prezi offline.

Can I save a prezi and keep it offline?

Yes. Just tap the three dots in the lower right corner of a prezi to pull up the options menu. Slide the toggle to Keep offline. This is great to have a backup in case you don’t have an Internet connection or if you have to give a presentation.

Troubleshooting

Why is my prezi taking a long time to download? I have a stable Wi-Fi connection.

The first time you download a prezi to your Android, it may take a little longer than at other times. Large prezis can also take a little longer to download. Opening a prezi for a second time on the Prezi Viewer will be faster.

How do I change the privacy settings on my prezi?

You can do this through Prezi.com or using Prezi Classic Desktop. For more information on setting the privacy of your prezi, click here.

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