Downgrading an Account

This support page is about Prezi Classic. If you’re looking for help with Prezi Next, please click here.

Got a billing problem? Please reach out to us via charge@prezi.com and our staff will work to find a speedy solution.

Downgrading an Account

At the moment there is not an option to downgrade a Prezi Classic account via our website. If you wish to change from a Pro license to an Enjoy license (including Pro Plus and Edu licenses), please contact a member of our support staff directly, by clicking here and sending a help request.

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