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Data Governance

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Frances Currie

on 19 February 2013

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Transcript of Data Governance

DATA GOVERNANCE How do we gain a competitive advantage? Data and it's growing daily... How can we keep up and keep it organized? Data Governance is not new Data Governance is about people and process and is driven by the needs of the association It is a formal denotation of positions and hierarchy to provide accountability and structured management of data to include usage and to add value It is over 80% COMMUNICATION! It is the execution and enforcement of authority over the management of data assets and the performance of data functions...working collaboratively across NEA, state affiliates, the Technology Compact Committee and NEA Member Benefits And is based on agreed upon policies as to who can take what actions, with what information, when, under what circumstances, and using what methods Not for the sake of data, but for the sake of the association Three basic levels... How does Data Governance work? 1-STRATEGIC
Data Strategic Sponsors
Responsible for data governance policies and procedures
Responsible for communications plan
Governs the structure for participation 3-OPERATIONAL
Data Coordinators
Responsible for specific data definitions & documentation of data details
Specific to departments 2-TACTICAL
Data Domain Stewards
Aligned with Centers
Approves use of domain data Allows enabling technical infrastructure to be efficiently and effective designed, delivered and maintained due to a clear, concise, documented and approved agreement How does everyone fit in? Clarify of data ownership, responsibility & usage
Reduced data risk
Sanctioned data policies
Clear definitions & rules
Understood escalation process
Clear business value & desired outcomes
Improved Return on Investment
Reduction in silo's of data
Enforced privacy policies Transparency
Data Consistency
Data Quality
Data that is not biased
Greater strategic flexibility
Reduced costs
Secure Data
Coordination & cooperation around data
Communications across NEA, NEA Member Benefits, the Technology Compact Committee, and state affiliates What will we gain? And if we don't... Data won't govern itself
Massive amounts of data will be overwhelming
Lack of security
Continued silos and duplication of data
Challenging integration efforts being costly and inefficient
Inconsistent data Data released to those who should not have access
Questionable data quality
Lack of accountability & ownership
Lost costs on systems
Unacceptable Return on Investment
A mess... A few examples... InsideNEA
Many sites out of date
Difficult to find information
Not used - especially by state affiliates
Who "owns" InsideNEA PeopleSoft - Financial Management System
Organized & integrated
Regulated data life cycle
Well defined, formalized accounting processes
Used across state affiliates & NEA
WHY? - because it was forced to follow "Data Governance" due to industry and regulatory compliance across the non-profit industry ExactTarget
Purchased for email
Setup infrastructure
Relatively new
Used by NEA, NEA Member Benefits & state affiliates
No standard communicated email policies across users
Can be expanded for social networking
Contract expires July 2013
Perfect time to apply Data Governance to one of our most valuable assets - communication Exactly how does Data Governance formalize structure? Provides standards for the documentation of data, format, content, dependencies, edit rules, etc.
Tracks lineage of data by documenting who created the data, how, definitions, audit trails & specifics for data quality
Documents cross references to owners to quickly find who and what is impacted by any data change
Tracks issues and resolutions How much will it cost? It will cost us MORE not to! Where to start? One last example... First, it is not a one size fits all - can be tailored to fit the needs of each organization Does not have to cost a lot of money
Would use existing tools
Does not require systems to be replaced - possibly updated
Requires roles clarification & training
We do some of these procedures today although not standard across the organization Some of the work has already started with Meredith consulting performing data interviews
Appoint a team to draft policy, procedures for approval by the Cabinet
Assign data domain stewards and coordinators
Communicate process across the organization To gain competitive advantage...
Full transcript