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CELCOM SL1M TRAINEESHIP

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amirah ramlan

on 7 March 2016

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Transcript of CELCOM SL1M TRAINEESHIP

CELCOM SL1M TRAINEESHIP
INTRODUCTION
GOALS & EXPECTATIONS
JOB DESCRIPTIONS
CONCLUSION
SUMMARY
1. INTRODUCTION
CHALLENGES & SOLUTIONS
IMPROVEMENTS
2. GOALS & EXPECTATIONS
3. JOB DESCRIPTIONS
4. CHALLENGES & SOLUTIONS
5. IMPROVEMENTS
6. CONCLUSION
AMIRAH CHEKU RAMLAN
BACHELOR OF HUMAN SCIENCES IN POLITICAL SCIENCE
WORKING EXPERIENCE :
INTERN - CIDB
NEXT CONSULT - ADMIN ASSISTANT
CELCOM - GROUP BUSINESS SERVICES & SOLUTIONS - OPERATION ASSOCIATE - PUBLIC SECTOR 1
24 YEARS OLD
GAIN MORE EXPERIENCE
EXPAND NETWORK
MANAGE REGISTRATIONS
POST SALES SERVICE
MANAGE ISSUES
LIAISE WITH ACCOUNT MANAGER
LIAISE WITH CUSTOMER
CHALLENGES & ISSUES :
ENHANCE STRENGTHS AND SKILLS
EXPECT TO FAIL ALONG THE WAY
SOLUTIONS :
> COMMUNICATION ISSUES
> SYSTEM ISSUES
> CLIENT-OFFICER RELATIONSHIP
> IMPROVE COMMUNICATION SKILL
> LEARN TO UNDERSTAND THE SYSTEM BY ASKING AROUND
> LEARN TO UNDERSTAND MORE ON THE CLIENT-OFFICER RELATIONSHIP
PERSONAL IMPROVEMENTS
WHAT CAN BE IMPROVED IN THIS DEPARTMENT
> IMPROVE SOFT SKILLS
> INCREASE PRODUCTIVITY AT WORK
> KEEP ON LEARNING SOMETHING NEW
> SYSTEM ISSUES
BIG OPPURTINITY DOES NOT COME TWICE IN LIFE
ONE WILL NEVER LEARN UNLESS HE EXPERIENCES IT HIMSELF
Full transcript