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DLSS Executive Team

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by

James Carlson

on 28 March 2014

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Transcript of DLSS Executive Team

We're becoming one company
CDO
Chief Development Officer
Michael Italiano
CFO
Chief Financial Officer
John Vaughan
CIO
Chief Information Officer
Mark Grosskopf
GC
General Counsel
Bart Petersen
CPO
Chief Performance Officer
Dan Johnson
CCO
Chief Commercialization Officer
Mark Metzendorf
COO
Chief Operations Officer
Clay Anselmo
CEO
Chief Executive Officer
Cynthia Laconte
the
DLSS Executive Team

Grow new business
Retain clients
Business Development
Build the best team
My team:
My focus:
2013:
Big Changes
The Best
Team
Leadership
Work cross-functionally
Execute strategy
Help Operations and
Commercial teams
Create new service development process so our resources are focused on the best opportunities
My focus:
Look at growth through
acquisition
Easy to do business with
Protecting our business interests
Reputation is everything!
Standardizing the contracting process across the whole company
For a 156 year old company...
Develop new contracts that cover our capabilities
Develop clear quality metrics
Employees see growth potential
Find the best new talent
Grow without compromise
Prepare existing teams
Build new teams
Empower with tools
Align roles to success
Client Services
Account Management
Sales Operations
Marketing
Sales
Upsell into client base
Grow revenue with new business
Launch the new brand
Full transcript