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Amy Jackson - City South Housing. "My first year"
Transcript of Amy Jackson - City South Housing. "My first year"
CSH Strategic Plan & Policies
Meeting colleagues, The Works
Map existing relationships
Establish current customer info
Case Management System
Setting expectations Learn Adapt How?
Be credible & trustworthy
Study, research & observe
Listen to management and colleagues
Preparation Day 31-60 Understand Ensure staff, residents & agencies aware of role
Surveys, meetings, newsletter, social media & "The Bus" Market Map Existing Provision
Network of agencies
Establish success measures Along the way: My First 12 Months Motivate
Progress Two options
1 - Signpost to existing provision - Quick wins
2 - Bespoke Intervention
National Apprenticeship / Careers Service
SMEN - CBSLG
Manchester Airport Group
Volunteering / work experience
Enterprise Interventions In Conclusion Amy Jackson Possibilities Preparation Active Learner Take Initiative I look forward to the
journey! Gather Information Responsive to needs Employability Support Worker The barriers affecting residents
Conduct needs assessment
Quality before quantity Amy Jackson Drive & Determination to succeed
Diverse range of experience
Work with individuals, employers, large organisations
Enthusiasm, passion & understanding
Ability to problem solve Gather data
Respond to needs