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Lean Six Sigma Overview
Transcript of Lean Six Sigma Overview
Lean Six Sigma Overview
Why combine the two philosophies?
Eliminate Waste in a Production
Line or Process
Reduce Variation - Process Improvement
A process improvement
Combines the Six Sigma Process
Eliminating Defects and Waste, Improving
Quality and Efficiency
With the Lean process
Cutting out unnecessary and wasteful steps in a process so that only value added steps are taken
Lean Guru's believe that waste comes from unnecessary steps in a process
Six Sigma champions believe waste results from variation in a process
Henry Ford introduced in 1913
-created flow production
Toyota Production System - 1950's
-fast and high variety
Lean Management and Processes are now used in:
Bill Smith of Motorola - 1986
-variations cause defects
-Strive for 99.9999998% defect free
Set of tools and techniques that aid process improvement
Help Improve an Existing Business Process
What is the scope of the problem?
What is the Frequency of the defects?
Where and why do defects occur?
How can we fix the process?
How can we make the process steady?
Eliminating 7 Wastes:
Remove variability and wastes resulting in a smooth process
January 2013 - PEAK (Performance Excellence Across Kitsap) implemented which includes training, mentorship, certification and project management
Yellow belt training - 70, Green belt training - 9
12 total projects completed this year
Reduced Single Family Residence permitting process cycle time from 42 to 11 days
Reduced Land Use Type 2 & 3 permit cycle time form 282 days to 102 days
Reduced steps for the Auditor's department for their Accounts Payable process by 60%
District Court developed a completely paperless court system
Developed own training system emphasizing Government specific issues
Considered most mature west of the Mississippi
Employed Lean Six Sigma in 2008
Through 2012 the County has recorded a total of more than $7 million in savings
County staff submit ideas via an online "County Wide Process Improvement Submission" document
1,819 employees have been trained since 2008
Lean Six Sigma Certification and Options
Black Belt training from Villanova University: $4k and 16 weeks
Impact Washington = $7500/week
Used Consistently by King County
Kitsap County Once
Help Design a New Business Process
What is the scope of the project?
What are the Must Haves and Nice to Haves?
What are the Functions and Concepts?
Develop, Test, Optimize and Layout the Functions and Concepts
Does design performance meet specifications?