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Lean Six Sigma Overview

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by

Ross Heasty

on 23 April 2015

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Transcript of Lean Six Sigma Overview

What is it?
Lean Six Sigma Overview
Why combine the two philosophies?
Lean
Eliminate Waste in a Production
Line or Process
Six Sigma
Reduce Variation - Process Improvement
A process improvement
methodology
Combines the Six Sigma Process
Eliminating Defects and Waste, Improving
Quality and Efficiency
With the Lean process
Cutting out unnecessary and wasteful steps in a process so that only value added steps are taken
Essentially:
Lean Guru's believe that waste comes from unnecessary steps in a process
Six Sigma champions believe waste results from variation in a process
Henry Ford introduced in 1913
-interchangeable parts
-standard work
-moving conveyors
-created flow production
Toyota Production System - 1950's
-low cost
-high quality
-fast and high variety
Lean Management and Processes are now used in:

-logistics
-services
-retail
-healthcare
-construction
-government
-IT
Bill Smith of Motorola - 1986

-variations cause defects

-Strive for 99.9999998% defect free

Set of tools and techniques that aid process improvement
Help Improve an Existing Business Process
D
efine
What is the scope of the problem?
M
easure
What is the Frequency of the defects?
A
nalyze
Where and why do defects occur?
I
mprove
How can we fix the process?
C
ontrol
How can we make the process steady?
Eliminating 7 Wastes:
Remove variability and wastes resulting in a smooth process
Kitsap County
January 2013 - PEAK (Performance Excellence Across Kitsap) implemented which includes training, mentorship, certification and project management

Yellow belt training - 70, Green belt training - 9

12 total projects completed this year

Reduced Single Family Residence permitting process cycle time from 42 to 11 days

Reduced Land Use Type 2 & 3 permit cycle time form 282 days to 102 days

Reduced steps for the Auditor's department for their Accounts Payable process by 60%

District Court developed a completely paperless court system

Developed own training system emphasizing Government specific issues
Ventura County
Considered most mature west of the Mississippi

Employed Lean Six Sigma in 2008

Through 2012 the County has recorded a total of more than $7 million in savings

County staff submit ideas via an online "County Wide Process Improvement Submission" document

1,819 employees have been trained since 2008
http://portal.countyofventura.org/portal/page/portal/cov/service_excellence
Lean Six Sigma Certification and Options
Black Belt training from Villanova University: $4k and 16 weeks
Training:
One Option:
Impact Washington = $7500/week
Used Consistently by King County
and
Kitsap County Once
Over-production
Waiting
Motion
Over-processing
Inventory
Defects
Transportation
Help Design a New Business Process
D
efine
What is the scope of the project?
M
easure
What are the Must Haves and Nice to Haves?
A
nalyze
What are the Functions and Concepts?
D
esign
Develop, Test, Optimize and Layout the Functions and Concepts
V
erify
Does design performance meet specifications?
DMAIC
DMADV
Full transcript