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Patient Journey Corniche Hospital

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May Hamad

on 21 February 2013

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Transcript of Patient Journey Corniche Hospital

Patient Journey Patient makes contact with OPD via Tawasul Help Line Team or presents in Person or relative presents orapp made internally or externally via referral letter Process application for booking clinic app & receives appointment Consultation completed & scheduling is arranged via E- Referral Urine Sample is tested along with the nurse observation Nurse escorts the patient to
Check Out Counter Scheduler search MRN# & makes app if necessary Pt gets her medications from the pharmacy Pt directed to open file, scan check in and billing Pt directed to MID Scan is preformed,MID check out and clinic check in Pt is directed to nursing station and handover appt slip Information Desk welcomes the PT. Appointment is determined pt is given ticket discharged Home
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