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RRP Meeting

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on 17 September 2018

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Transcript of RRP Meeting

IQOS Retail
Retail Stores
What We Do
Meet The Team
Customer
Store
Operations
People
Performance

Our Stores
Caroline Bladen
Retail Coordinater
Dean King
Retail Stores Manager
Anil Ozveren
Activations Manager
Vita Teleise
Amy Burton
Retail Manager
Manager Retail Strategy
Weekly performance reporting and monthly targets
Weekly bulletin
New product launches - training, launch pack, merchandising
Stock management – min and max levels, ordering
Till system management & updates

Number, format and location of new stores
Budget management, ROI assessment
In store experience & footfall/sales driving initiatives
Property search, lease negotiation and agreement
Design and build with OC Retail
Operational set up
Retail Strategy & Planning
New Store Openings
Managing daily operations and performance
Rota management
Store audits
Weekly manager meetings, 1:1s and monthly huddle
Staff performance management with iD/POD

Day to Day Running & Performance Management
Store Operations
Pop Ups & Activations
Identifying locations
Design and build with marketing
Operational set up and 3rd party agency
Day-to-day running and performance management

Local Area Activations and Events
Local B2B engagement
In store events
Consumer engagement activities

Retail
Wardour Boutique
BoxPark Small Boutique
Angel Pop Up
Kensington Boutique
Hampstead Pop Up
Westfield Shop in Shop
Westfield Pop Up
Canary Wharf Pop Up
NOTW Corner
Retail strategy deployment
Retail operational management
3rd party agencies
Lease & real estate management

Temporary stores
Store activations and events
B2B engagement
Retail projects

Day-to-day store management
People management and development
(with employer)
Store performance
Service

Office to store coordination
Store performance tracking
Store communications

Stores
Full transcript