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Welcome to Hallmark!- Otsn

Outstation
by

Isael Torres

on 1 March 2016

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Transcript of Welcome to Hallmark!- Otsn

Welcome To Hallmark!
Hallmark Aviation Services
About Hallmark
Mission Statement
"Providing Peace of Mind"
51% Owned by Swissport
49% Owned by Qantas
Founded in April 1989
Corporate Culture
Work Environment & Benefits
High Standards

Positivity, Encouragement,
Fun
"PREMIUM SERVICE"
Support
Quality Practices , Quality Results
- "Terrific Ten" Compliment Program ($10)
- Referral Program ($100)
- Birthday Cards
- Summer Picnic & Holiday Party

Rewards & Recognition
Where Are We?
LAX, SNA, SAN, SFO, SJC, HNL, OGG, DEN
DFW, IAH
EWR, LGA, MCO, ATL
STL, OMA, CLE
PNQ (Call & Service Center)
What Do We Offer?
"Above the Wing" Service
Customer Service
Baggage Service
Crew Transport
Flight Ops
Lounge Hospitality
1
Staff
2
Lead/Supervisor
3
Business Manager
4
Regional Manager
Chain of Communication
Human Resources (HR)
Townhall Meetings
Grooming
Attendance
Friendliness
How Can You Contribute & Grow?
Proper Documentation
Proper Training
Willingness to Learn
6
5
President- Philipp Huber
Open Door Policy

New Hire Study Manual-
Note: It is mandatory that you attend & PASS all training requirements, and tests

Training Dates:

Meet Your Trainer(s):


Training
Immediate Things To Remember:
Direct Deposit- Money Network
Fingerprint, Background & Customs
Parking Information
Pre-Employment Drug Screening (TODAY)
Our Goal: To "Delight Our Customers"
Safety & Security
Congratulations &
Welcome to the Hallmark Family!
Back Safety
*See HAS Perks & Benefits Form
*See HAS Quick Tips Form
Earnings:
-Pay Days- Every Other Thursday (bi-weekly)

DEN
IAH
OGG
Who Are We?
Safety
Full transcript