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BARRIERS TO EFFECTIVE COMMUNICATION

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on 25 September 2013

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Transcript of BARRIERS TO EFFECTIVE COMMUNICATION

BARRIERS TO EFFECTIVE COMMUNICATION
SEMANTIC BARRIERS
The use of difficult and multiple use of languages,words,figures,symbols create semantic barriers.
ORGANIZATIONAL BARRIERS
It is raised from the organizational goals, regulations, structure and culture.
PSYCHOLOGICAL BARRIERS
It is the barriers to effective communication created from the lack of interest of the people from whom the communication is meant. People do not pay attention to the communication which are not interesting to them and which do not fulfill their wants.
REDUCING COMMUNICATION BARRIERS
clear message
communication channel should be short
feedback should be received quickly
culture should be accepted
appropriate physical condition
BARRIERS
NOISE BARRIERS
DISTORTION BARRIERS
PERSONAL DIFFERENCES
NATIONAL DIFFERENCES
POTENTIAL COMMUNICATION PROBLEMS.

NOISE BARRIERS
NOISE
Geographical DISTANCE

GEOGRAPHICAL DISTANCE
Communication is found obstructed in long distance.Misleading or an incomplete message would result in poor understanding.
for example : size and geographical spread of the business-regular and frequent meetings of senior regional managers may be impossible in a multinational business.
NOISE
It is from external sources and affects the communication process. Noise negatively affects the accuracy. The poor quality of the external environment can limit effective communication.
we can find some words having different meaning. As meaning sent by the sender can be quite different from the meaning understood by the receiver. Long and complex sentences creates problem in communication process.
language
Technical or unfamiliar language creates barriers to communication that may be drawn from the literature. So message should be simple and condensed as far as possible so that no confusion creation will be there to the receiver.
JARGONS
it refers to the designing, encoding, channel selection and conflicting signals in the organization.If the channel is long the message will be slow to reach their intended receiver.
POOR PLANNING
STATUS DIFFERENCES
it creates barrier for communication. Superior provides information to the subordinate about plans and policies. Different information is provided by different subordinates who create barrier in communication.
If superior provides too much information to the subordinate in short period receiver suffers from information overload which creates barriers to effective communication.
INFORMATION OVERLOAD
TIMING
Communication can be obstructed if not done on time. If the information is not provided in time it creates barriers to effective communication.
If the sender is not trusted-perhaps because of previous misleading messages or unpopular decisions then the receiver may be unwilling to listen to or read the message carefully.
DISTRUST
VIEW POINT
It also creates barriers to effective communication. It the receiver does not clear the message and ignore without hearing, the message may create obstructions.
Ensure the message is clear and precise. written record should be kept -that the message has been sent and received,for example an important new legal contract.
Keep the communication channel as short as possible and should be clear to all involved.
Moreover,feedback to the communication should be received immediately.Whether more than one method should be used for clarity & to ensure that the message has been received-aquick telephone call, official letter,fax or email etc.
Establish trust between senders and receivers-this could be most easily achieved in a business where the culture is to accept all staff as being important and as having useful contribution to make .
DISTORTION
Distortion is the twisting of the message, as the meaning of the message is lost in handling it. It comes in at the time of encoding or decoding.Distortion leads to sending of wrong message and receiving of wrong message.
PERSONAL DIFFERENCES
This problem can easily lead to misinterpretation of each other's verbal and nonverbal communication. It includes:
Racial,ethnic, or regional
Religious beliefs and traditions
social class
education and training
age and gender
occupation and profession.
NATIONAL DIFFERENCES
Languages
cultures
level of degree of politeness on their national and culture backgrounds.
POTENTIAL COMMUNICATION PROBLEMS
stopping the communication process.
sending the wrong message.
omission of information by the sender.
poor listening or reading skills.
misunderstanding due to lack of clarity.
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