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ashleigh buder

on 23 September 2013

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Transcript of E-Leads

As it stands
As it stands, our response time is 28 mins
Basic Break down
Auto Trader
Current System
E-lead comes in through Rapid Response
Roch gets a notification
He assigns it to a salesmen
Thats considered an Up
New System
Our goal is 5 mins & a 25% or higher apt rate
Our website
Toyota Canada
Mobile site
Rapid Response
Dealer Socket

Your Responsibilities
What Happens after Hours
3.Meet with sales manager

Myself, Roch and Jarmo get e-mail notification
I answer back almost instantaneously
It then gets pushed through dealer socket
I work my magic until I book the client in with an apt
I then meet the client at the door and hand them off to salesmen via a round robyn system.
On all other business hours that I am not in, E-leads will be distributed among sales people on shift.
Full transcript