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2015 Busy Season

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Brittany Lafont

on 2 April 2015

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Transcript of 2015 Busy Season

What is Busy Season?

Peak weeks for business
All hands on deck!
Targets don’t change

Dates You Need to Know!
Contests Begin: April 6
Team Contests
Department Contest
WOW Rate 54%+ Welcome Rally!
Week 2 & 6: Tickets for Quality Good+
(Good=1 ticket, Great= 2 tickets, WOW= 3 tickets)
Targets for Prod.
450 points per 8 hours worked
9 hours = 510 each day

Contests End: May 29
First Round of Prizes: May 1
Second Round of Prizes: May 29
Accuracy 98.5+ Tie-Dye Day
Abandonment Rate 6% or less Trucker Hats
Productivity 450+ Photobooth
Individual Contests
Week 1 & 5: Tickets for 450+ per 8 hours
Week 3 & 7: Tickets for 5+ orders per day
Week 4 & 8: Tickets for on-time logins
OT Schedule sent out- Have you reviewed it?

Limited PL

UPL affects the whole team and our customers

Keep each other motivated

Send us your ideas!
Individual Prizes!!!
Full transcript