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Team 4 presents...
Transcript of Team 4 presents...
Conflict Resolution in Professional Sports
A Team Manager may choose to avoid conflict if they feel it is trivial or not worth the effort. The risk of this style could lead to the weakening of their position within the sporting group and can negatively affect relationships, (personalityexplorer.com).
Reconciling is a reactive style used by Team Managers. It is used to repair differences between key personnel within the group and 'improves cooperation' (Huseinagic & Hodzic 2010), e.g. the leadership group within the team may have varying thoughts to the Captain on how the team heirarchy is formed, this in turn may lead to internal conflict which the Team Manager must resolve by reconciliation.
The Team Manager will firmly pursue (force) their own concerns despite resistance of other parties (personalityexplorer.com) in this style. They may organise a sport psychologist session in place of training sessions to address performance issues. Imposing can also lead to internal conflict.
The compromise style aims "for an expedient and mutually acceptable solution which partially satisfies both parties" (personalityexplorer.com). The Team Manager may make a compromise between players and club officials in regards to media commitments.
A proactive and effective style as demonstrated by the Vancouver Canucks (2014) video. Bonding exercises are used by Team Managers to bring cohesive leadership through the Coach and Captain.
The captain may take an ‘avoiding’ approach if they believe the issue is of low importance (Douglas Kalish 2016). Care must be taken when deciding on this approach as it can often be seen as an absence or lack of leadership.
As the leader, the captain may feel it is their responsibility to help restore friendly relations if there is conflict. If reconciliation does not occur, more problems may arise in the future.
Depending on the situation and the personalities, the captain may impose a penalty on the players involved, or may impose reconciliation in the form or a handshake or an apology.
A compromising captain is ‘both assertive and cooperative’ (Douglas Kalish 2016). They are willing to forgo their own freedoms if it means the team will benefit. For example, the captain might include them self on an imposed penalty to bring a sense of togetherness.
As a way to resolve conflict, the team captain may attempt to get the team together through methods such as team BBQs, a game of mini golf or even a camping trip (lets run 2009).
In some circumstances a coach may avoid confronting a player about a particular issue that caused the conflict and thus letting the conflict persist. Coaches would want to avoid avoiding approaches to conflict management, this has the potential to be the most disruptive. (Rahim 2002)
Reconciling is typical for coaches who are able to neglect their own starting point, in order to satisfy the players needs. (sportspa.com) It reduces differences and promotes common interests and is not appropriate for more complex problems. This style improves cooperation between the sides in conflict.
Imposing is attributed to a coach who puts his views and interests in the first place, while being insensitive and showing lack of interest for the needs of the other side. (sportspa.com) This style relies on formal power and its use in obedience of players on the opposing side.
The coach and the athlete can make a compromise by agreeing that they are wrong and listen to the desires of each other. Eg a tennis coach may want a player to spend more time on their serve, but the player does not want to so therefore a compromise must be reached. (Rahim 2002)
Style called "bonding" characterizes needs of coaches to cooperatively identify a problem and find alternative solutions. This conflict resolution style offers a long term solution, because its direction focuses on basic problem caused by conflict. (sportspa.com)
Our group has chosen to explore Conflict Resolution in Professional Sports, conflict within professional Sport can make or break a team. We have presented a Prezi which identifies 5 themes and 5 sub-topics which each play a part in conflict resolution and also the success of a team. Our themes are Coach, Captain, Team Manager, Team Players and Sponsors and sub-topics including Bonding, Reconciling, Imposing, Avoiding and Compromise.
(Daily Telegraph 2016)
Conflict Avoidance - Lisa Gibson 2014
Remember the Titans 2000
Canucks TV 2014
(energy entertainments 2016)
It is evident that conflict is active in Professional Sports. A common characteristic in each theme throughout in the Bonding style of conflict resolution is that it is proactive, it aims to reduce or eliminate conflict before it can happen, whereas reconciling and compromising are reactive, or after the fact. It is suggested that the avoiding style can have a ripple effect on future conflict which may erupt in to something more serious and the imposing style leads to resistance for those concerned. How this conflict is handled can determine the success of a Professional Sports team.
Conflict management techniques, personalityexplorer.com, viewed 1 May 2016, http://www.personalityexplorer.com/freeresources/conflictmanagementtechniques.aspx.
Huseinagić, E, Hodžić, A, J 2010, ‘Approach to team conflict resolution’, Sports SPA, vol. 7. no. 1 pp.63-67, viewed 11 May 2016 http://www.sportspa.com.ba/images/june2010/full/rad10.pdf.
Kalish, D 2016, avoiding, Douglas Kalish, viewed 4 May 2016, https://www.dougsguides.com/avoiding
Kalish, D 2016, compromise, Douglas Kalish, viewed 4 May 2016, https://www.dougsguides.com/compromise
Nicholls, A & Jones, L 2013, Psychology in Sports Coaching: Theory and Practice, Routledge, Oxon.
Parker, G 1990, Team Player and Teamwork, Jossey-Bass, San Fransisco.
Team bonding ideas 2009, letsrun.com, viewed 4 May 2016, www.letsrun.com/forum/flat_read.php?thread=3102861.
Image and YouTube references
’67 images for compromise clipart’ [image], in Clipart Panda 2016, viewed 11 May 2016
'Avoid conflict' [image], in stock images 2016, stock photos, viewed 19 May 2016, http://www.dreamstime.com/illustration/avoid.html
cameraman47 2014, remember the titans bus loading, 18 February, viewed 10 May 2016, <www.youtube.com/watch?v=OTXmQEj8GA>
Canucks 2014, Canucks team building exercises – all access, 27 October, viewed 9 May 2016, <www.youtube.com/watchv=Mtaqb_6BaRE>
‘Choosing your conflict resolution mode’ [image], in Knockalla consulting 2016, avoiding conflict, viewed 11 May 2016,
‘F.C. Internazionale Milano’ [image], in Business: International Sports Team Building and Leadership, Universal Consensus, viewed 11 May 2013,
Frosted Flakes 2014, EA Sports Game Changers, 8 July, viewed 19 May 2016, <www.youitube.com/watch?v=F43fPG3e1bQ>
‘Give-take compromising’ [image], in Compromising in a relationship, That gumbo life, viewed 11 May 2016,
http://myndset.com/wp-content/uploads/2015/06/give- take-compromise.jpg IMAGE
‘Imposing our Christian beliefs upon non-believers’ [image], in AMERESERVANT 2016, viewed 11 May 2016,
Lisa Gibson 2014, Conflict Avoidance, 16 March, viewed 9 May 2016, <www.youtube.com/watch?v=RVSkrC-eYjs>
‘New Yorks Knicks’ [image], in NBC Sports 2016, viewed 11 May 2016,
‘North Melbourne’s current team is ominously like the 1996 premiers’ [image] in Daily Telegraph 2016, viewed 9 May 2016,
‘Rugby player avoiding opposing team’ [image], in Getty Images 2016, viewed 11 May 2016,
‘Send them victorious: which Rugby World Cup quarter-finalist has the best national anthem?’ [image], in Telegraph Sport 2015, viewed 11 May 2016,
‘Team building workshop’ [image], in Body Flow Workshops, viewed 11 May 2016,
‘Teaneck High School football team practicing. By school year 2014-15’ [image], in Some North Jersey schools imposing strict academic standards on student athletes 2011, viewed 11 May 2016, < http://www.northjersey.com/news/some-north-jersey-schools-imposing-strict-academic-standards-on-student-athletes-1.869767?page=all>.
‘Wall of love reflections from reconciling 2016’ [image], in First United Methodist Church of Portland, reconciling, viewed 11 May 2016,
'Why you should reconcile with old friends' [image] Michael Sliwinski 2016, viewed 19 May 2016, <https://sliwinski.com/why-you-should-reconcile-with-old-friends/>
Using compromise shows cooperation and willingness to trade some of your needs (Douglas Kalish 2016). A sponsor and a team manager may need to use compromise when coming to an agreement around financial support.
A sponsor might avoid the conflict of telling a team they no longer wish to sponsor them if they feel the team is undeserving of it. A sponsor will avoid doing something that could tarnish their name by associating it with someone who is causing conflict upon themselves. Avoiding may also be a way for a sponsor to delay until they are financially able to support the team.
A sponsor might work as a third party to mediate the reconciliation of conflict between players or players and managers. Reconciling will avoid future conflict.
A sponsor might impose a set of rules upon the managers and players of a team. In order to keep the sponsorship managers and players must abide by the rules set by a sponsor or sponsorship might be ceased.
A sponsor might invite the team to events such as a fundraiser for a good cause as a way of bonding with one another. This also shows the public that the sponsor and team are in partnership.
Bonding is an important aspect of team performance as team players heavily rely on one another to succeed in set goals. It is vital that team players assemble a strong bond as it will influence the team’s overall game performance.
Team Player Bonding- Megan Rapinoe 2014
The best way to avoid conflicts is to ensure team players develop skills and understanding of each other's different points of view. Without this conflicts are likely to deteriorate fast and will affect the overall performance of the team.
(Avoiding Conflict 2016)
Conflicts may arise between team players due to a difference in opinion or goals are unclear. Conflicts between team players should be resolved promptly to ensure it does not result in complaints to Human Resources or result in legal action
In simple terms compromise means “splitting the differences” (Parker 2007). When establishing successful team players it is important to keep in mind the difference in views and where possible, compromise is often needed to resolve any/all conflicts amongst team players
Imposing occurs when a team member put’s his own concern’s or views before that of his team players. Often referred to as being “insensitive and showing a lack of interest for the needs of the other side” (Huseinagić, 65).
Why you should reconcile with old friends