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Non-Verbal Communication Amongst Different Cultures
Transcript of Non-Verbal Communication Amongst Different Cultures
Amongst Different Cultures By Gary Howard What is non-verbal communication?
What are characteristics of non-verbal communication?
Examples of different meanings in different cultures
Why knowing the differences is important? Overview Non-Verbal Communication The process of communicating through sending and receiving wordless messages
This can be communicated with eye contact, posture or body language, facial expression, or any objects you might have or be wearing 3. Non-verbal cues are often ambiguous. 4. Non-verbal cues are continuous. 5. Non-verbal cues are more reliable. 6. Non-verbal cues are culture bound. 7. Non-verbal communication is powerful. Examples of Non-Verbal Differences Among Cultures Pointing The U.S. uses the index finger
Germany uses the pinky
Japan uses the whole hand and as a matter of fact they find pointing with the index finger quite rude. General Non-Verbal Bowing (not done, criticized, or affected in US; shows rank in Japan)
Slouching (rude in most Northern European areas)
Hands in pocket (disrespectful in Turkey)
Sitting with legs crossed (offensive in Ghana, Turkey)
Showing soles of feet. (Offensive in Thailand, Saudi Arabia)
US, there is a gender difference on acceptable posture Touch USA — handshake is common, hugs, kisses for those of opposite gender or of family (usually) on an increasingly more intimate basis.
Islamic and Hindu: typically don’t touch with the left hand. To do so is a social insult. Left hand is for toilet functions. Mannerly in India to break your bread only with your right hand (sometimes difficult for non-Indians)
Islamic cultures generally don’t approve of any touching between genders (even hand shakes). But consider such touching (including hand holding, hugs) between same-sex to be appropriate.
Many Asians don’t touch the head (Head houses the soul and a touch puts it in jeopardy). Eye Contact Western cultures — see direct eye to eye contact as positive (advise children to look a person in the eyes). A prolonged gaze is often seen as a sign of sexual interest.
Arabic cultures make prolonged eye-contact. — believe it shows interest and helps them understand truthfulness of the other person. (A person who doesn’t reciprocate is seen as untrustworthy)
Japan, Africa, Latin American, Caribbean — avoid eye contact to show respect. Why Should We Know the Differences amongst cultures? Our society is becoming a more international society
We will have to interact with different people from different cultures throughout our lives
So we don't put ourselves in a situation where we're being judged wrongly due to ignorance ”The most important thing in communication is hearing what isn't said.” --Peter F. Drucker Bibliography Heathfield, S. M. (n.d.). Inspirational Quotes for Business and Work: Nonverbal Communication. Retrieved 04 19, 2011, from About: http://humanresources.about.com/od/interpersonalcommunicatio1/a/quotes_nonverb.htm
Nonverbal Communication. (n.d.). Retrieved 04 19, 2011, from Wikipedia: http://en.wikipedia.org/wiki/Nonverbal_communication
Nonverbal Communication Modes. (n.d.). Retrieved 04 19, 2011, from http://www.andrews.edu/~tidwell/bsad560/NonVerbal.html 2. Non-verbal cues substitute for, contradict, emphasize, or regulate verbal communication Characteristics of Non-Verbal Communication 1. It is primarily used to communicate emotions and attitudes Non-verbal observations have the power to influence our judgements.