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Group Leadership Skills

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by

Maria Enrily Magtanong

on 18 October 2013

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Transcript of Group Leadership Skills

22: Becoming an Effective Group Leader
Active Listening
paying attention to the speaker
being sensitive to
what
is being said and
how
it is being said
look out for
subtle cues
such as style of speech, body posture, gestures, voice quality & mannerisms
Restating
paraphrasing what was said
zero in on the
core
of the person's message
as the leader restates, the speaker:
knows that he/she is
being listened to
helps see the issues, thoughts and feelings
more clearly
Clarifying
Summarizing
use
open-ended
questions
"What are you experiencing right now?"
help participants become
more focused
and
feel their emotions more deeply
asking questions for the group and for each individual
Interpreting
offer
possible explanations
for a participants thoughts, feelings, or behavior
helps the individual
see new perspectives and alternatives
offer hunches with members and asking them to reflect on the accuracy of the hunches
Confronting
challenging
members to take an honest look at themselves, allowing them ample opportunity to consider what is being said.
specify
the behavior or the discrepancies between verbal and nonverbal messages to avoid
labeling

Reflecting Feelings
Supporting
encouragement and reinforcement
being
fully present
at
appropriate times
:
Empathizing
sensitively grasp the
subjective world
of the participant and yet
retain his/her own experiences
care
cultural empathy
: ability to assume world views
Facilitating
enabling
the members to reach their goal
opening up clear and direct communication
help them assume
increasing responsibility
for the direction of the group
Setting Goals
Help group members select and clarify their
specific goals
at the beginning
But also needs to be looked at and modified through the course
Initiating
Giving Feedback
Gives
specific
and
honest
feedback
Encourages members to give feedback to each other
Purpose: Provide a
realistic assessment
of how a person
appears
to others
Evaluating
Ongoing
Leader
assesses
group as a whole and individual members
Leaders also teach groups how to
evaluate themselves and the group
Suggesting
A form of intervention to help develop an
alternative course of thinking or action
Members
can also suggest, especially at the later stage of the group
Use suggestions to
enhance
an individual’s movement toward
independence
Protecting
Safeguard
members from unnecessary psychological or physical risks from being in a group
Step in when
necessary
Disclosing Oneself
Reveal
one’s personal info = impact on the group
Skill: what,
when, how
and
how much
to reveal
Productive
self-disclosure
Modeling
Group members
learn by observing
the leader's behavior
Foster qualities
, such as: honesty, respect, openness, risk taking and assertiveness
Linking
Look for
themes
that emerge in a group and
connect
the work that members do to these themes
Involve many members and develop
interactional bias
: member-to-member
Encourage members to address each other
Members with shared concerns can benefit
Become
more independent
and have a
sense of belonging
Blocking
Intervene
to
stop counterproductive behavior
Requires sensitivity, directness and ability to stop the activity without attacking the person
NOT the person but the
behavior
; avoid labeling
Be firm
Terminating
When
and
how
to terminate the work with individuals/groups
Includes providing members with
suggestions for applying
what they’ve learned,
preparing
for future problems,
evaluation
and
follow up
, giving
sources
of further help
responding to confusing and unclear aspects of a message by
focusing on underlying issues
helping the person to
sort out conflicting feelings
lead to a deeper level of self-exploration
putting together the
important elements
of a group interaction or part of a session
useful for: 1) transitioning from one topic to another; 2) ending a session
"What have you learned? experienced? How can you use this in your everyday life?"
What
NOT
to do:
1) interpreting too soon;
2) presenting in a dogmatic way;
3) encouraging the group to be dependent on the leader for meanings and answers
What to do
:
1) consider the timing
2) base on knowledge about the members
3) tentative way
responding to the essence of what a person has communicated
let the person
know
that he/she is
being heard
and
understood
mirroring
certain feelings; dependent on attention, interest, understanding and respect for the person
Structures
a group session
Use of
catalysts to focus
Techniques for
deeper self-exploration
Provides
links
between group members
Members can be led to believe that simple solutions exist for complex problems.
Dependency

FEAR:
blocking the group interaction
hurting someone
becoming the target of retaliation
active listening,
being
psychologically present
with the person,
responding in a way that
encourages
the person to continue
overly supportive or supporting too soon
Questioning
Full transcript