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BUS-K340 Enterprise Resource Planning Systems

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Ranida Harris

on 13 November 2017

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Transcript of BUS-K340 Enterprise Resource Planning Systems

Chapter 1
Introduction to Enterprise Resource Planning Systems
Course Objectives

Comprehend the
managerial and technical aspects
of ERP systems
Learn concepts of
reengineering
and how they relate to
ERP system implementations
Be able to map
business processes
using process mapping techniques
Understand the steps and activities in the
ERP life cycle
Be able to identify and describe typical
functionality
in an ERP system
Obtain practical
hands-on experience
with an ERP software
Welcome to BUS-K 340
Enterprise Resource Planning Systems
Section
# 18826
Mondays 4:05pm – 5:55pm Room HH113
Prerequisites:
BUS-K 321
Required Textbook:

Modern ERP. 3rd edition. Bradford M.
ISBN: 978-1-312-66598-9
ERP-Supported Business Processes
Cross-functional; Process-centered
Core vs. Extended ERP
When Does a Company Need an ERP System?
Too many business problems and unanswered questions
Changing business model
Desire for growth
Need for advanced functionality
Too many business systems supporting processes
Lack of compliance
ERP Market
Advantages of ERP Systems
Data integration
reduces data duplication and reconciliations among systems
Real-time access to information
improves communication and operations and reduces risk
Common processes and data model
Based on industry
best practices
Modules from same vendor look and act same (
standardization
)
Can reduce operational costs and increase revenue
Disadvantages of ERP Systems
ERP
implementations
can be long, tedious, and very expensive
Constant care and feeding
of ERP system
People issues
(“soft stuff”) can make or break the implementation; need change agents skilled in change management techniques
Best practices can level the playing field
between a company and its competitors; must still be good at core competency
The standardization of business processes can be problem
if runs counter to the firm’s culture or expectations
Chapter 2 ERP Technology
Client
Server
Network
Data Access Logic
Presentation Logic
Business Logic
2-tier
Network
Data Access Logic
Fat Client
= Presentation Logic + Business Logic
Thin Client
= Presentation Logic only
Server
Business Logic + Data Access Logic
Relational Database
3-tier
Client
BUS-K340 Enterprise Resource Planning Systems
Chapter 3 ERP and Business Process Redesign
Chapter 4 ERP and Process Mapping
Chapter 5 & 6 ERP Life Cycle
Is ERP Technology Heading For Extinction Or Reinvention?
http://www.erpnews.com/erp-technology-heading-extinction-reinvention/
ERP System Landscape
Client
ERP Data
Master data
Transaction data
Configuration data
Configuration
vs.
Customization
Mobility
Who: employees, vendors, customers
What: Input, process, output
Security
Data Platform
Primary key
Foreign key
Relationships


Normalization
SQL
Best of Breed
vs.
Best of Suite
System Development Life Cycle (SDLC)
Traditional SDLC
(Waterfall Model)
Updated SDLC
(Cycle Model)
Chapter 5
Chapter 6
ERP Life Cycle
Planning
- Organization readiness
- Project team / project manager / program manager
- Executive sponsor / steering committee
- Documentations -- business case, project charter, scope statement
- ERP benefits & costs -- Total Cost of Ownership (TCO)

Package Selection
- Requirements analysis
- Market survey
- Short listing
- RFP
- Demo days
- Fit/Gap analysis
- Reference visits
- Vendor negotiation
- Integration partner negotiation
Implementation
- Installation
- Configuration
- Customization
- Bolt-on technology
- Conference room pilot
- Data migration
- Testing
- Change management
- Training
- Implementation strategies: phased, big bang, parallel
- Risk management

Operations & Maintenance
- Go-live and stabilization
- Center of Excellence
- Maintenance
- Upgrades
Chapter 7 ERP Financial Management
Chapter 11 ERP Security and Implementation Assurance
Chapter 10 ERP
Human Capital Management

Chapter 8
ERP Sales,
CRM, and KM

Chapter 9
ERP Supply Management

Chapter 12 ERP and Business Analytics
IT Application Controls
Input, processing, output controls
Segregation of duties
Role-based access control
IT General Controls
Operational vs. Informational IS
AX Analytics Architecture
https://technet.microsoft.com/en-us/library/dd309691.aspx
Business Process
Why the change?
How to change?
BPI
BPR
What to change?
Customer, Core, Competition, etc.
BPM
Success factors / Stakeholders
Full transcript