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Wiig KM Model

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by

Zulmunkh Ganbold

on 15 November 2013

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Transcript of Wiig KM Model

Wiig KM Model
Introduction
Semantic Networks
Different perspective on the same knowledge content
Internalization of knowledge
Content
Introduction
Form of semantic network
Model dimensions
Wiig KM model
Degrees of internalization
Knowledge forms & types
The Wiig KM matrix
The Wiig hierarchy of knowledge
forms


Karl M.Wiig
KM Model
1993
Model for Building and using knowledge
Knowledge
Organized
USEFUL
VALUABLE
what use will be made of knowledge
Knowledge
Know-how
form of semantic network
Semantic network
multiple-entry path
different knowledge
task
Knowledge organized within semantic network
Some useful dimensions
Completeness
How much relevant knowledge is available from given


Connectedness
well-understood
defined relations
Congruency
Perspective and Purpose
We "know something" but often from a particular point of view for a specific purpose.
Wiig's
KM Model
source?
knowledge bases
human mind
Different knowledge objects
Facts
Concepts
Perspectives
Values
Judgments
Associative and
relational links
Consitent
No logical inconsistencies
No internal conflict
No misunderstandings
Refinement of Nonaka & Takeuchi's
internalization
NOVICE
EXPERT
BEGINNER
COMPETENT
MASTER
Forms of Knowledge
Public knowledge
explicit
taught
routinely shared
Shared expertise
Knowledge workers and shared in their work/embedded in technology
Communicated via specialized languages and representation
Personal knowledge
Least accessible
Most complete form
More tacit than explicit
Used nonconsciously in work, play and daily life
KNOWLEDGE
Available in the public domain
published book
information on a public website
Types of knowledge
Factual knowledge
Data
Casual chains
Measurements
Readings
Conceptual
knowledge
Systems
Concepts
Perspectives
Expectational
knowledge
Judgments
Hypotheses
Expectations
Examples
intuition
hunches
preferences
in our decision making
Methodological
knowledge
Reasoning
Strategies
Decision-making methods
Other techniques
Example:
learning from past mistakes
forecasting based on analyses of trends
G.Munkhzul
management-4
THE WIIG KM Matrix
WIIG HIERARCHY OF KNOWLEDGE FORMS
Full transcript