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Why should i visit VLCC

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R Veeraraghavan,

on 20 May 2016

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Transcript of Why should i visit VLCC

What do customers come to VLCC for?

Expectations from today

Understanding the top needs of a customer
Why should I visit VLCC
Rational need
Emotional need
Identify key results that the customer wants to address
Follow the appropriate VLCC process of managing clients
Talk appropriate features and benefits to a client
Answer client queries positively
Assist the customer in making an informed decision
Gain some feedback on your personal style and ways to enhance your strengths

At the end of the session, you will be able to :
So, let's get into 4 groups and chart out an ideal process to follow

New Customer interested in a beauty service
New Customer interested in slimming
Full transcript