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ICT Change Management

Enterprise Change Management Preso
by

Karim Janmohamed

on 8 December 2009

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Transcript of ICT Change Management

Foundation ICT Services Change Advisory Board 1. Outage Communication Process 2. ICT Services CAB Organization Structure 3. Terms of Reference Service Alberta Change Advisory Board Change Initiation Workgroup 1. GoA Integration Projects

2. Operational/Hosting Projects

3. Service Provisioning/Operations Internal Projects Service Provisioning and Operations
Shared Services application and infrastrucure
Support/Improvement Changes IP Telephony Change Advisory Board Case Management Change Advisory Board Campground Change Advisory Board Supernet Change Advisory Board ICT / ITSM Configuration Advisory Subcommittee Ministry Applications Changes Service Advisory Committee ICT Enterprise Change management Terms of Reference
Members List
Change Manager Terms of Reference
Members List
Change Manager Terms of Reference
Members List
Change Manager Terms of Reference
Members List
Change Manager Terms of Reference
Members List
Change Manager Scope
Members List
Escalation Strategy
Change Manager
Review ITSM Standard Changes
Full transcript