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SMO 404

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Simi Pandher

on 9 April 2014

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Transcript of SMO 404

The End of Management & The Rise of Organizational Democracy
History of Management
Birth of Management

Management emerged as a profession as a direct consequence of the rise of slavery

Managers were hired by slave owners to ensure that the slaves stayed within their positions and continued to work

Slaves were often hated, feared and demeaned by their managers and this attitude, though diminished, is alive and well in many organizations today
What can you do…
With This?
Power & Communication
Emerging Theories of Self - Management
Teamwork, Synergy & The Rise of the Democratic Organization
“To support self-management, we quire a context of values, ethics, and integrity that is embodied and shared throughout the organization”
Teams, Not Groups
How do teams differ from groups?

Home vs. House

Community vs. City

Neighborhood vs. Block

“Teams, communities, neighborhoods, and homes all describe relationships—intimate human connections in which the whole emerges as greater than the sum of its parts”
6 Strategies for Organizational Transformation

Love Change

Webs of Association

Leadership Linking Skills

Teams, Not Groups

Ubiquitous Collaboration
Love Change
“It is not possible to eliminate hierarchy using hierarchical change processes”

“Changing the way we change means turning every employee into a self-conscious change agent”
Collaboration, Everywhere
Every process in an organization, from the customer to internal management, are reworked to create win-win situations. By doing so, shared values are upheld and all parties are driven to achieve the same visions.
Where Do We Go From Here?
Webs of Association
“Organizations [are] living organisms and webs of association, in which individuals, partners, teams, networks, and alliances design heir own roles, communications, systems, processes, and relationships”
Leadership Link-Skills
Character skills that build integrity

Relational skills that form interconnections

Mediation skills that turn conflicts into opportunities

Wisdom skills that increase understanding

Action skills that inspire forces to achieve results
History of Management

Frederick Winslow Taylor promoted the idea that managers should design and control the work process in order to guarantee maximum efficiency

Taylor justified managerial control over the production process and removed decision making from owners and employees

This diminished the direct involvement of owners in day-to-day decision-making.
History of Management
Depression and World War 1 & 2

The need for managers grew exponentially during the early twentieth century with the growth of international markets

The depression of 1929 ultimately placed many workers and managers out of work

Through the legislative process, government assumed an active role in regulating work life in the interest of fairness to employees

Following World War 2, it became expected that employees were entitled to standards of dignity and respect and free from harassment and discrimination
Power & Communication
"Slavery, [in the sense of autocratic management] did not die; it continues in modern dress in contemporary organizations wherever managers exercise autocratic power, unequal status or arbitrary privileges, no matter how scientific the terminology or postmodern the image"
Individuals Who Possess Power

Will speak at length
Argue openly
Make statements opposed to asking questions

Individuals Who Lack Power

Encourage others to speak
Avoid arguments
Rely on gestures that suggest compliance
The Theory of Organizational Democracy
The Power of Teamwork: Collaboration Fosters Innovation
Lessons in Organizational Democracy
The Theory of Organizational Democracy
How many organizational levels are there between retail employee and CEO in Apple?

How innovative are they?

How much money does Apple make?
There are 5 levels between CEO and employee
Quarterly Revenue of $57.6 Billion

Quarterly Net Profit of $13.1 Billion
“Corporations, government agencies, schools, and nonprofits can dramatically improve by empowering those who work on the inside to manage themselves and take responsibility for their own transformation.”

Empowerment = Giving people power and a voice (democracy) = innovation = profit.

Creating and developing openness & trust, power and politics
Through our examples, video, and suggestions we have covered how you can stimulate success in your to-be companies

We have reached the end of the historic management era of hierarchical bureaucracy, tempted by the benefits of a new form of management: organizational democracy. Where “organization” metamorphoses into a living, exciting, organism that continually innovates, improves, and creates new solutions to old problems.
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