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Interviewing with Eloqua
Transcript of Interviewing with Eloqua
kissing many frogs
Importance of Interviewing
training and development costs
Define the Job
"getting it done" "doing it right"
specific, measurable job related skills
Soft Skills Evaluating
The Core Competencies
Problem solving/analytical skills
getting it done
agreeing to the next action
What Not to Do
Give me an example of when you have gone the extra mile for a customer.
who's pitching and who's catching
In a recent PricewaterhouseCoopers survey, 97% of CEOs answered
face to face meeting
define the position
• Summary of duties
• Details of most common duties
• Supervisory responsibilities-team size, # of reports
• Internal clients
• External clients
• Nature of decisions,impacts (financial/technical/client/human)
• Consider level of authority
software or applications used
Open ended- gets them talking
Behavioural- how they react
Probing- to fully understand
Close ended- commitment
not always written by the owner
studies suggest 50% hold un-truths
feature based/task focused
Defined job + resume = questions
-review selection criteria
-re-read the resume
What do you want to accomplish?
-sell/confirm next step
Face to face
-review defined job
-read the resume
-define detail questions aligned to the deliverables
-review with team the critical issues to the department
-key technical skills
-how does the candidate align with the overall mission
what is available?
when is it done?
explain the test!
-what do you share?
competitive nature for talent
Does the shoe fit?
can they do the job?
will they do the job?
will they accept the job?
for how much?
Tell me about a task that really tested your analytical abilities?
How would your co-workers describe you?
Object Document is the Defined Job
Build your Questions so you can Listen
Probe core competencies to confirm Cultural Fit
Past Behaviour will predict future performance
HIRE ATTITUDE – TRAIN SKILLS
"access to and retention of key talent" is their number one source of competitive advantage in sustaining growth over the long term.
how do you cut through it?
management/peer to peer conversation
created and produced by Perry Taylor and Stephen Cassidy, Human Capital Group