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"Quiet" by Susan Cain

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on 7 April 2014

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Transcript of "Quiet" by Susan Cain

Quiet - The Power of Introverts in a World That Cant Stop Talking

Author: Susan Cain
Published by Broad Way Books in New York in the year 2012.
Categorized as Psychology & Psychiatry-Personality book
New York Times Bestseller, Los Angeles Times Bestseller & USA Today Top 50 Bestseller
Explores introverts in a world that excessively and misguidedly respects extroverts

"Quiet" shows how we dramatically undervalue introverts and how much we loose in doing so

Research shows that one third to one half of us are introverts (that's 1 out of every 2 or 3 people)

"New Groupthink" is hurting our creativity and productivity. Brainstorming sessions may not create the best ideas, leaders need to pay more respect to solitude

We all need to find out "sweet spot" ( level of interpersonal interaction ) and recognize, accept and work with that level

Extroverted Communities
Susan Cain visits each of these communities

Harvard Business School
: Finds that "Socializing is an extreme sport at HBS. Extroverts are the ones who get book deals and art exhibitions.

Tony Robbins Seminar:
King of "self help", extremely extroverted leader, gives people energy which makes them more "successful" in life

Saddleback Church:
Cain met an evangelical paster who confided his shame that "God is not pleased" with him because he likes spending time alone
Susan Cain Quotes
Introverts as Leaders
"Quiet" By Susan Cain Resource Review
"Quiet" & Leadership
"We make extroverts our bosses and political leaders"

"Introverts are to extroverts what American women were to men in the 1950s -- second-class citizens with gigantic amounts of untapped talent".

"Quiet Leadership is not an oxymoron"

"In order to know what you really think about something or someone, you need solitude to do it, almost by definition"

"It's quite a problem in the workplace today, because we have a workplace that is increasingly set up for maximum group interaction".

According to research, introverted leaders sometimes deliver better outcomes than extroverts do; however both introverts and extroverts can be equally effective leaders in different ways
Introverts more likely to let talented employees run with their ideas, rather than trying to put their own stamp on things
Introverted leaders are more motivated by dedication to their larger goal than ego or desire for spotlight
As Leaders, we need to understand the different personality types and allow environments for both introversion (solitude) and extroversion (collaboration)
Introverted Leaders
Leading Self:
Relationships make everyone happier, but think quality over quantity. Understand your "sweet spot" and put yourself in the right lighting.
Leading an Organization:
Think twice about how you design office space, make the most of introverts strengths - they can help you think deeply, strategize, and solve complex problems. Gather ideas electronically or in writing before in a groupthink.
Leading Others
: Enjoy your gregarious and participatory followers, but don't forget to cultivate and respect the gentle, the ones with single minded enthusiasms, the thinkers.
Gina Bethell
Leadership & Innovation
Full transcript