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Design Thinking - Cliques
Transcript of Design Thinking - Cliques
- Halftime Results
October 2012 Cliques what we're going to see today Results #2:
Blocks End to End Flow What's Next Research & Investment +15 reviews with potential end users
Core team of ~4 people
~50 hours of thinking...
3 design thinking rooms Results #1:
Identified Personas The Challenge
"How might we automatically
discover, organize and surface the information worker’s business assets & unstructured artifacts, in a social and personalized way" "Customers expect SAP to factor in current customer productivity apps into standard products"
Sam Yen, Oct 12 The Design Challenge Customers' demands Feed Email Activity Clique Space Ad Hoc BPM Blog Governed Self Serviced User Profile - automatic and personalized Groups / Circles
Integration with externals tools
Modular component Topic & Focus
People & References
Modular News Versus Noise
Quique Replay - reuse previous experiences
Vast number of applications and tools are used for each of the end user objectives
Multi [confidential | public] conversations around a topic
Unstructured processes and flows wrapping structured and unstructured elements Leading Concepts: Block #1: User Profile Hats - Multi dimensional user perspective Modular - Consumable in any context Block #2: Cliques Block #3: Conversations No organizational communication boundaries
Generic InfoWorker flow, extending any Business Object / Process with contextual info
Not a collaboration tool rather integrating with collaboration tools Assumptions: Orientation Graph