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AXESS | SKI - Customer Journey

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Transcript of AXESS | SKI - Customer Journey

SKI
Customer Journey
CONNECT
APP.
SMART
CARD.
PARKING
Licence Plate Recognition.
SMART
GATES.
POS &
SELF SERVICE.
LOCKER &
SKI RENTAL.
SKI
SCHOOL.
Details zu
Locker & Rental.
POS & Self Service.
Details zu
Details zu
Ski School.
Parking lot
reserved via Webshop
POS, TVM, Pick-up-Box etc.
Screenshot(s)
der App?
Wow, the App
is amazing!
I know! I did
all the planning
and reservations
with it!
Me too! But did
you know there's
a lot more?
You can...
send pics to
Social Media
get
Lunch Info
send
feedback
to the Resort
and so
much more!
RESORT INFO &
SLOPE STATUS.
GATE CONTROL
CAMERA &
MONITOR.
CRM &
MARKETING.
Customer profile

Statistics
Abundance
Habits

Coupons
Are you ready to
start your journey?
Customer searching for
SKI RESORT.
SKI RESORT
WEBSHOP
APP
Parking
Rental
Locker
Ski School
Book or reload
TICKET.
Parking (Coming soon)
Rental
Locker
Ski School
Show different card options
Full transcript