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Conflict Management & Decision Making:

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Amanda Henry

on 20 October 2015

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Transcript of Conflict Management & Decision Making:

Conflict Management & Decision Making:
Strategies to Address Ethical Dilemmas

What is a Dilemma?
It is a situation in which you have to make a difficult choice
Haynes' Model
Hall's Model
The Ontario College of Teachers:
The Ethical Decision Making Framework
Ethical Dilemmas
Ethical Dilemmas in the Workplace
Educators encounter ethical dilemmas within their practice on a daily basis
Time to Role Play!

Review the following ethical dilemmas provided on your placemats and choose one to resolve using the OCT Ethical Decision Making Framework to guide your decision making process.
Classic Dilemmas
Complex Dilemmas
Where the challenging situation may have more than two difficult decision pathways towards a possible resolution
A difference that prevents agreement
Therefore a disagreement between ideas, feelings, etc
These dilemmas may emerge in areas such as:

Curriculum Planning
Assessment and Evaluation
Relationships with others
Special Education
Policy Development
Questions to Consider:

Step 2:
Are all the agents in this situation being consistent with their own past actions and beliefs? Are they "doing unto others as they should do unto them?"

7 Questions to Consider:
1. What is the nub of the problem? What principle is at risk?
2. Who are the main stakeholders with direct interests in the problem? What are their interests?
3. What are some possible courses of action open to the principal?
4. Which items in your ethical code, laws, regulations, or school policies are relevant?
5. Whose interests should be accorded priority?
6. In the light of your answers to the previous questions, which courses of action are least defensible/desirable?
7. Which course(s) of action should be followed in the short and long term?
Case Study # 2
Case Study #3
Mr. Roberts, the principal of a large secondary school, recently evaluated one of his mathematics teachers Mr. Smith as part of his Teacher Performance Appraisal. Mr. Smith is infuriated that he received a below satisfactory performance evaluation and demands to know why. Prior to this, Mr. Smith had experienced a mild heart attack and although he had returned to work after recovery, he continued to be plagued by ill health and resistant to utilize current teaching strategies. In dealing with this situation, Roberts was concerned about the well-being of the teacher. However, Mr. Roberts was also concerned about his responsibilities to the students.

As Mr. Roberts, how do you respond?
Case Study #4
Case Study #5
Mrs. Milton is the principal of a rural school located not far from a large metropolitan centre. According to Milton, the school has a number of children who come from socially and emotionally damaging environments. The behaviours they bring into the school are quite different from what is socially acceptable. She believes that equal treatment for equal misbehaviour would be inappropriate and unfair for these children. The teachers on her staff are not pleased about the manner in which she is handling the students, when situations arise.

As Mrs. Milton, how do you respond?
Based on Jim Harvey's speech structures
When one is presented with a challenging situation that leads to two equally unappealing choices
A dilemma that has a more ethical or moral component
Making a choice between two or more solutions that could be equally deemed as right

Step 1:

What are the consequences, both short and long term for others and me; do the benefits of any possible action outweigh the harmful effects?
Step 3:
Are all the agents in this situation responding to the needs of others as human beings? Do they care about other people in this particular sitatuon as persons with feelings like themselves? Are they attentive to others?
Case Study # 1
Article: "The Ethical School"
Article: "What ought I do, all things considered? An approach to the exploration of ethical problems by teachers"
Ziyaad is a Grade 1 student with a language delay. Since the age of three, Ziyaad had been receiving speech and language services through the preschool program run by the local health agency. When he entered Grade 1, his mother expressed concerns about the level of speech and language services supplied by the school board. She had already talked to the teacher about her concerns, and Ziyaad was still not getting the services.
As the principal how do you respond?
Debrief of Case Studies
Final Reflections
1. How did using the Ethical Decision-Making Framework foster further awareness of the principles and values that guide your actions?

2. How might you use a framework for ethical decision-making within your own professional context?

3. What impact did this session have on your awareness and understanding of the Ethical Standards for the Teaching Profession?

4. What insights have you gained about the ethical dimensions of teaching?
Further Readings
Full transcript