Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Nov17 Conference Alert Overview

No description
by

Mike Douglas

on 26 March 2018

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Nov17 Conference Alert Overview

Overview
Latest
Developments

Imminent Plans
iOS & Android
App Store
Native interface
Offline - enabled
2-Factor Authentication
Auto-Login
Retract Account Access
Existing Alert Admin Account
Encrypted on-board database
Database auto-synced when opened
Data delete process (Old accounts)
Familiar Interface
Easy to navigate
Onboard help
Minimum training required
Lightening fast
Existing Functionality + more
Instant fast filter and search
Proximity driven
Find by person, contact, group and more
Quick load, native maps
Familiar mapping tools
Filter any user, group or data
Add A New User
Register when on or off-line
Syncs data when next connected
Duplicate user management
Native Mapping
Welcome Home
Lightening Lists
Simple Sign-in
Multi-Platform
Windows WP10
Super-Secure
GDPR compliant
Unsubscribed user deletion process
Communicate Clearly
Simpler message sending
Faster User Access
Channel specific messages
email, text, tweet, post and web
Response notifications
GPS enabled
Smart Phone App
Jon Shaw: I.T. Director
Translation
Next LPO App
15:30: Break Out Room 2
Translation Tools: Pilot Results and Review
Gloucestershire
Latest Sites
Email Management
Client Support
Ticket Breakdown (Zendesk)
83% of Tickets are entered by email
11% of Tickets are entered by chat
6% are entered into the ticketing system in other ways
Ticket Management (Top ten)
Approx 1500+ tickets per month
12 can provide support and answer tickets
Out of hours cover
Live chat
Use the red Chat button to connect to the team
Out of hours, this sends us an email
Both methods create a "ticket"
The Dream Support Team
Mike
Qamar
Andy
Charlie
Nick
Colin
Corey
Range of Support
We re-direct to the appropriate service
"Tell Neighbourhood Watch not
to leave parking notices on my car!"
"I want to apply to
be a Firefighter"
This person (pic) is
eating a sandwich
and looks odd
Can you reset
my password
please?
Clare
Rob
Joe
VISAV Help Centre
Available 24/7 and search-able
Packed with manuals, videos and FAQs
South Yorkshire
www.NeighbourhoodAlert.co.uk
Northamptonshire
TVP Priority Survey
Survey Success
Survey API
Neighbourhood
Reports
Segmentation Update
Representation Tools
June & July 2017
6,114 people completed the survey
1678 volunteer to get more involved
Automated Victim and 101 Surveys
Explained in detail at 14:30, Insp Tony Banton
Please Feedback
Contact Support if Admins that need these are not receiving them
Feed ideas and requirements in via Mike@visav.co.uk
Break-Out Room 2: 13:30
Transforming suspect identification
communication and staff management
for
Richard Stones OBE
Internal messaging?
Qamar Sheikh
Security Director

Nick Houghton
System Support
Charlie Hare: Support Manager
224,000 people have taken Alert surveys
this year using
Josh Keegan
Senior Developer
Full transcript