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Servant Leadership

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Daisy Herrera

on 28 October 2013

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Transcript of Servant Leadership

What is Servant Leadership?
Term “servant leadership”- first coined by Robert K. Greenleaf in 1970

Servant leaders "seek to transform their followers to grow healthier, wiser, freer, more autonomous, and more likely themselves to become servants"
“It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead."

Servant Leadership
In Action
“The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage
an unusual power drive or to acquire material possessions…The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature." Robert K. Greenleaf- Center for Servant Leadership
What do these
leaders have in common?
Daisy Herrera

Sharp contrast between a servant leader and a conventional leader
Need for power/material wealth vs. Desire to serve
Servant leaders are servants and stewards, not leaders or owners
Primary intent: serve others first, not lead others first
Servant leaders work in order for the least privileged in society to benefit, or at least, not be further deprived
Theory grounded in religious teaching; Jesus is identified as the first authentic servant leader and first to teach servant leadership principles
Ten characteristics central to the development of a servant leader

deep commitment to fully and genuinely listen to others
identify the will of a group and helps to clarify that will
listens receptively to what is being said and unsaid
hearing one’s own inner voice
essential to the growth and well-being of the servant leader
strives to understand and empathize with others
accepts and recognizes people for their special and unique spirits
empathy extends listening when leaders are able to put themselves in the circumstances of others
provides an understanding of members’ emotions and needs.
resolves broken spirits and emotional pain
under-appreciated aspect of leadership and is a characteristic that separates servant leadership from most leadership theories
powerful force for transformation and integration
great strength of servant leadership: the potential for healing one’s self and one’s relationship to others
general awareness, especially self-awareness, strengthens the servant-leader
helps in understanding issues involving ethics, power, and values.

rely on persuasion, rather than on positional authority, in making decisions
seeks to convince others, rather than coerce compliance
"one of the clearest distinctions between the traditional authoritarian model and that of servant leadership"
effective at building consensus within groups
seek to nurture their abilities to dream great dreams
think beyond day-to-day realities
"The leader who wishes to also be a servant leader must stretch his or her thinking to encompass broader-based conceptual thinking"
ability to foresee the likely outcome of a situation
characteristic that enables the servant leader to understand the lessons from the past, the realities of the present, and the likely consequence of a decision for the future.
believing organizations have a legacy to uphold and must purposefully contribute to society
Servant leadership, like stewardship, assumes first and foremost a commitment to serving the needs of others
It also emphasizes the use of openness and persuasion, rather than control
Commitment to the Growth of People:
belief that people have an "intrinsic value beyond their tangible contributions as workers"
deeply committed to the growth of each and every individual within his or her organization
recognizes the huge responsibility to do everything in his or her power to nurture the personal and professional growth of employees and colleagues
Building Community:
the servant leader seeks to identify some means for building community among those who work within a given institution.
servant leadership suggests that true community can be created among those who work in businesses and other institutions
Mother Teresa of Calcutta
In her role with the Missionaries of Charity, Mother Teresa was both servant and leader
Mother Teresa was always focused on others, therefore she was a great listener
She focused on helping others grow
Mother Teresa tirelessly modeled the caring, selfless dedication to the poor that she hoped others would imitate.

what is Leadership Development?
"The expansion of a person’s capacity to be effective in leadership roles or processes, enabling people to work together in productive and meaningful ways”
3 Key drivers of Leadership Development
Assessment: identifying individual strengths, weaknesses and development needs
Challenge: taking people out of their comfort zones by facing them with new and testing experiences, developing new capacities in the process
Support: provides the individual with the motivation and belief that they can learn, grow and change
Why is it important for a college
student’s education?
stimulates personal and professional development as well as student involvement and participation
enhances personal enrichment by encouraging students to:
explore and examine personal beliefs, values, goals, & their understanding of leadership
identify personal leadership styles, & explain how that knowledge and understanding of self can be applied in academic and professional settings

Develop your
leadership skills at UTEP
Get involved in the many organizations
offered at UTEP
Personal Account of Servant
leadership in Action
Advantages of
Servant Leadership (Pros):

Problems with servant
leadership (cons):
False Premise- servant leadership does not align with basic business structure
Lack of Authority- The servant manager can be seen as weak, not as a dominant figure
Demotivating- when employees believe their manager will step in to take care of any needs they have they are more likely to put less effort in producing quality work
Student Government association
Student Leadership Institute (SLI)
The Student Enrichment Experience (SEE)
UTEP National Society of Leadership And Success - NSLS

Take Advantage of UTEP Resources
UTEP's Student Engagement and Leadership Center (SELC)
University Career Center
Center for Civic Engagement
Full transcript